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1212 East Venice Avenue, Venice, FL, 34285, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by The Mortgage Firm, Inc.
Attentiveness, understanding, prompt replies.
Business response:
Thank you for your feedback! We're delighted to hear that you found our team attentive, understanding, and prompt in our replies. Providing excellent service and support to our clients is our top priority, and we're thrilled that we could meet your expectations. If you ever need anything else or have more questions in the future, please don't hesitate to reach out. We're here to help!
Verified by The Mortgage Firm, Inc.
Great experience- professional from start to finish!
Business response:
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us from start to finish. Providing professionalism and exceptional service is our top priority, and we're delighted that we could meet your expectations. If you ever need anything else or have more questions in the future, please don't hesitate to reach out. We're here to help!
Verified by The Mortgage Firm, Inc.
Everyone I spoke to was friendly and very helpful, especially Terri. Felt I always knew what was going on. The process for providing information to you was very user friendly. Weekly updates were appreciated.
Business response:
Thank you so much for your wonderful review! We're thrilled to hear that you found everyone friendly and helpful, especially Terri. Providing a user-friendly process and keeping you informed every step of the way is our top priority, and we're glad you appreciated the weekly updates. If you ever have any questions or need assistance in the future, don't hesitate to reach out. We're here for you!
Verified by The Mortgage Firm, Inc.
The constant communication and reassurance near the end of the process really helps relief tension and improves customer confidence. Your team communication is fast and responsive,
Business response:
Thank you for sharing your experience with us! We're delighted to hear that our constant communication and reassurance helped relieve tension and improve your confidence during the process. Ensuring our team is fast and responsive with communication is a top priority, and we're glad it made a positive difference for you. If you ever need anything else or have more questions in the future, please don't hesitate to reach out. We're here to help!
Verified by The Mortgage Firm, Inc.
Everyone i talked with, met with, and corresponded with was professional and personable - sometimes a hard combo to come by. All of the staff let you know that you are important to them, not just another number. Folks at Gulfside know the importance of good customer service, and it shows. i am so grateful to them for helping me - and for Karen's culinary skills!
Business response:
We are thrilled to hear that our team, especially Lisa, made your journey with a HECM Reverse Mortgage both personal and professional. At Gulfside, we truly believe in the value of treating each client as a unique individual, not just a number, and we're so glad this was reflected in your interactions with us. Your acknowledgment of our commitment to exceptional customer service deeply warms our hearts. It's always our goal to provide not only the expertise needed to navigate the mortgage process but also the care and atten... read more
Verified by The Mortgage Firm, Inc.
Good team. And professional always respond with any questions.
Business response:
Thank you for your fantastic 5-star review! We appreciate your kind words about your experience with Gulfside Mortgage Services. Building a home can indeed be a lengthy process, and we're pleased to hear that our team provided the support you needed. Ensuring professionalism and responsiveness to your questions is a top priority for us. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. We are here to support you. Congratulations once again on your new home, and th... read more
Verified by The Mortgage Firm, Inc.
Follow game was on point. Kept me updated throughout the whole shaaa-bam
Business response:
Thanks a million for your awesome review! We're thrilled to hear that our follow-game was on point and that you felt updated throughout the whole shaaa-bam. Keeping you in the loop is what we're all about! If you ever need anything else or have more questions down the road, just give us a shout. We're here for you!
Verified by The Mortgage Firm, Inc.
Fast communication and great results.
Business response:
Thank you for taking the time to share your experience! We're thrilled to hear that you appreciated our fast communication and are pleased with the great results. If there's ever anything else you need or any way we can assist you further, please don't hesitate to reach out. We're here for you.
Verified by The Mortgage Firm, Inc.
I love that I felt like family throughout this process. I was given support, knowledge and very prompt responses and action! This process was seamless for me because of you guys!
Business response:
We're thrilled to have been a part of your home-buying journey and sincerely appreciate your kind words. It's especially heartening to hear that you felt like family throughout the process. Our "We are Family" mentality, a cornerstone of our mission, underscores our commitment to treating each client with the care and support we would offer our own. Your experience of prompt responses, action, and seamless processes validates the essence of our mission. If you ever have any further questions or need assistance in the futur... read more
The Moore Team has a 4.9 star rating with 1,495 reviews.
The Moore Team is closed now. It will open tomorrow at 9:00 a.m.