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The Smilist Dental - Mattituck

4.7

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Location details

11535 Main Rd, Mattituck, NY, 11952, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
4.7663 reviews
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Camila V.'s profile image
Camila V. 
rating
3 years ago

I finally found an office that cares for their patients! The front desk girls were nice, my encounter with them was brief. The office is very modern and clean. Nancy Gail the X-ray tech was AMAZING! So warm and compassionate, really made me feel comfortable, and with 40 years of experience, she totally knew what she was doing. Aidna the dental hygienist gave me the best cleaning I've ever had, was so knowledgeable and didn't mind all my questions! Dr Peterson is kind and friendly, to the point and wasn't afraid to take on... read more

Business response:

We’d like to thank you for your review! We try our best to provide the highest quality dental care to all our patients and are very appreciative of your feedback. 

Amanda K.'s profile image
Amanda K. 
rating
4 years ago

My first time visiting this office! First let me compliment the cleanliness! The office was sparkling and had a nice scent too it! Unlike most offices! The staff greeted me as soon as I walked in. I'm overall very impressed with this office! I also liked that the equipment was up to date and the staff was extremely knowledgeable.. and they don't know I have a background in dental assisting. So I knew what to look for! So I would highly recommend the Mattituck office! They addressed me very quickly with my concerns! And foun... read more

Business response:

Thanks for leaving us such a wonderful review. We are glad to hear your kind words about our practice, and our dedicated staff will be pleased to learn of your high praise. 

Anthony E.'s profile image
Anthony E. 
rating
4 years ago

Great Dentist , Dr Petersen is right to the point with explanations and very efficient in her work . Huge help as well 

Business response:

We are incredibly grateful that you took the time out to leave us this review. Thank you! 

Ale L.'s profile image
Ale L. 
rating
4 years ago

Due to covid, I haven't seen a dentist in 2 years. My insurance doesn't offer many options, but I am glad that I chose the smilist. I have a terrible toothache and they saw me within 24 hours. The office is clean, modern, and bright. Nancy, the hygienist is Excellent. She spent 45 minutes with me. She is gentle and thorough. The dentist who finally saw me spent 5 minutes with me and was rough as he examined my teeth. Very unhelpful, but I will definitely go back for Nancy. 

Jim B.'s profile image
Jim B. 
rating
7 years ago

I love my dentist. My family has been going here for a number of years. They are easy on your mouth when doing any dental work and the hygienist that do the cleaning are wonderful. I have no plans on changing to any other dentist that is for sure. 

Business response:

We would like to thank you for your review! We try our best to provide the highest quality dental care to all our patients and are very appreciative of your feedback 

Rob S.'s profile image
Rob S. 
rating
9 years ago

The dentistry is great...and painless! The hygenist and doctors do a fantastic job in the Shelter Island office. I would give five stars, but I always arrive promptly, but usually have to wait 10-15 minutes to go in. My appointment today was for a previous appointment that was cancelled by the office in mid-April. Today was the first available appointment (5-25-2017) they had on Shelter Island in four weeks! I received a call at 2:00 p.m. asking me if I would mind moving my 4:00 p.m. appointment to 5:00 p.m., to w... read more

Business response:

We would like to thank you for your review! We try our best to provide the highest quality dental care to all our patients and are very appreciative of your feedback. 

Christina S.'s profile image
Christina S. 
rating
a year ago

I had an extremely disappointing experience here and feel compelled to warn others. This place is owned by a private equity firm, and it shows. They're clearly more interested in profit than patient care. I came in with an issue, and they immediately told me I needed an implant and multiple surgical procedures that would have cost thousands. Something didn't feel right, so I went to a trusted private dentist for a second opinion. He fixed my tooth in 30 minutes with no implant, no surgery, no drama. I will NEVER return here ... read more

Business response:

At The Smilist Dental Mattituck, our primary goal is to ensure the highest standard of dental care for all patients. We want to sincerely apologize if you had a negative experience, and would like to learn more about what happened. We want to make things right. Please give us a call at 516-279-2922 or email us at patientcare@thesmilist.com. 

E M.'s profile image
E M. 
rating
a year ago

Do everything you can to avoid seeing Dr. Bridget Petersen. She will shame you for having Medicaid and essentially make you feel worthless that you should be happy being seen by anyone, don't dare ask questions or stick up for yourself with subpar treatment or she will gaslight you by saying, "You're being rude. Sit down." I was treated like a child by her for simply trying to clarify what a treatment was. I had been told different things by different doctors at this practice and when I told her what she said was different t... read more

Business response:

At The Smilist Dental Mattituck, we strive to provide a respectful and welcoming environment for all patients. Thank you for bringing this to our attention, as we want to make it right. We are committed to continuous improvement and will take your feedback into account as we work to enhance our patient interactions. We appreciate your feedback and are dedicated to ensuring all patients feel valued and understood. 

Adrian C.'s profile image
Adrian C. 
rating
a year ago

Después de manejar por más de una hora llegamos tarde por 11 minutos y no nos quisieron atender la recepciónista prepotente como si fuera gratis el trabajo no lo recomiendo 

Business response:

Lamentamos mucho escuchar sobre su experiencia en The Smilist Dental Mattituck. Valoramos mucho su tiempo y nos esforzamos por ofrecer un servicio excepcional a todos nuestros clientes. Tomaremos en cuenta su comentario para mejorar en el futuro. Gracias por compartir su experiencia. 

Frequently asked questions about The Smilist Dental - Mattituck

How is The Smilist Dental - Mattituck rated?

The Smilist Dental - Mattituck has a 4.7 star rating with 663 reviews. 

When is The Smilist Dental - Mattituck open?

The Smilist Dental - Mattituck is closed now. It will open on Monday at 8:00 a.m.