The Smilist Dental - Mattituck

Dan H. 

on Yelp

3 years ago

I had Medicaid and they was quick to put me in for a cleaning and tons of X rays that I don't need it buy they need the money(covered by insurance)...then was told I have an infection under a bridge that is not covered by my insurance...Wrong...I called insurance twice and crowns and root canal and many other procedures are covered but they never submit ANY preauthorization and from 2 weeks ago i called them only to be told that Leslie will call back...it never happened....either they are afraid not being paid by my Fidelis ... read more

David C. 

on Yelp

3 years ago

Do not go to this office. Absolutely the worst business practices. Following my last cleaning the medical secretary asked if I wanted to book the next appointment then or wait to make the next appointment when I knew my schedule. When i called to make the appointment I was told there would be a six month wait. 6 months!! The day before the appointment i received the text asking me to confirm the appointment which i did. The day of the appointment I received a phone call that they no longer took my insurance. I waited a ye... read more

Jane D. 

on Yelp

4 years ago

Liars and thieves! Run! They want to charge you for x rays you don't need and then tell you that if you don't comply you won't get reimbursed by your insurance. Then when you call your insurance company to find out this is absolutely untrue Dr Peterson will lie to your face & the insurance company ! Then she,Dr Peterson says I won't get reimbursed for a crown & post! "Of course you will 100%" my insurance comoany tells me. Hmmmm, so do they charge me and then the insurance company too? Paid twice!? Couldn't get out out of... read more

Caren D. 

on Yelp

5 years ago

As an update to my prior review, I would like to add the following. I went to a different dentist following my non-exam at the Smilist. The new dentist who did an exam found a cavity that did not turn up in the X-rays. The Smilist charged my insurance company for the x-rays and the non-exam. The new dentist gave me a courtesy visit and did not charge me for the real exam that was done. The cavity that was done was a four surface cavity, similar to the one my husband had done by the Smilist, at a price of $461. That fill... read more

Ambiorix R. 

on Yelp

5 years ago

This place sucks worst dentist and people working in the front desk fucking joke don't book a apt because they well give it away to some one els and not call you never going again 

Kelina T. 

on Yelp

5 years ago

Absolutely would never recommend this dentist to anybody!! I've been having a horrible issue that I need fixed and came home from college in North Carolina SPECIFICALLY for this appointment. They called me the day of my appointment and told me that my appointment was canceled because they don't take my insurance and claim that I never said I would pay the full price. Absolutely ridiculous and horrible service. Will not be going back here or recommending to anyone!!! We spoke with this office multiple times prior to my appoin... read more

John T. 

on Yelp

6 years ago

This place is an utter joke. DO NOT go here if you need something more serious than a tiny cavity filled. I told the receptionist I wanted to make an appointment because I broke a tooth and I was in agony, I was told I had to wait a month for the appointment so for an entire month I was eating Advils and Ambesol like candy putting up with the pain which some nights was so bad I couldn't sleep. So finally my appointment came, I did all the things they said, filled out my information online and when I when I went in they di... read more

Cecilia G. 

on Yelp

6 years ago

Dr Bridget Peterson convinced me into getting a crown by stating that my filling was "too large". Well from the moment she placed the crown in my mouth; I had problems. She excused them by saying that I was under the effects of the anesthesia, so I came back a week later and then she said that she needed to shave all my teeth to make this crown fit. A dentist should never have to sand several teeth at once. That procedure should be illegal. I opposed of course and demanded to get a new crown and she stated that I had sign ... read more

Jean K. 

on Yelp

6 years ago

Ok. So strike number 2. I had an appointment on September 14th at 1130am. The dentist said to keep that appointment for the post and crown for my root canal. Not only isy appointment gone, but they are telling me I now have to wait until October 5th to complete it. Never said they were canceling the September 14th appointment. Then they didn't want to take my nformation to have the office manager call me. Shady nonsense when the manager isn't there. Last time, I was left in the parking lot during a Storm knowing I h... read more