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The Solana Doylestown
- Assisted Living Facilities
- Warrington, PA
About this business
Location details
1621 Easton Rd, Warrington, PA, 18976, United States
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It is clean and secure. Food is improving since they hired new people. The nurse and drug order issues are a mess right now. some aides are great and some are not. Mom still likes it though. They raised her rent/care in January when she moved in in may last year and we were not happy about it as the original owners took back ownership.
Business response:
Thank you so much for your feedback. Listening to and learning from one another allows us the opportunity to provide great care to our Residents and families. We are thankful that you recognize that our community is clean and secure, and you are able to experience the improvements we're making since we joined the community. It's great to hear that your Mom likes being part of the community, and we will continue to serve your Mom and all of our residents in a safe and caring community. We recognize that the changes that come ... read more
The staff was friendly and helpful. The facility itself was home like and clean. I would recommend to anyone.
Business response:
Thank you for your kind review! We’re so glad to hear that you found our staff friendly and helpful, and that the facility felt like home. Your recommendation means a lot to us, and we’re grateful for your feedback!
Very friendly staff and I felt welcomed. They provide a variety of options including personal care and a memory unit. Good location and knowledgeable staff. Activities and transport services are offered.
Business response:
Thank you for sharing your experience. We’re glad to hear you felt welcomed and had the chance to see our friendly, knowledgeable team in action. It’s great to know the community’s location, care options, activities, and transportation services stood out. We appreciate your thoughtful feedback.
The Solana is beautiful, clean and a safe environment for residents. The staff is professional, kind and knowledgeable. [name removed] is OUTSTANDING in every way - a perfect face for the organization. And lastly, my mom reports that the food is excellent! Thank you Solana!
Business response:
Nancy, we are so happy to read such a great review about The Solana Doylestown! If you have any further questions, please don't hesitate to reach out!
Before you sign the contract, make sure you understand that the date you sign the contract is the date of financial responsibility. Other than that, it is fine
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
My mother moved to the Solana about month and a half ago. This has been a very positive change in her life. The staff is very caring and thoughtful. Upon our arrival, the sales manager ensured we had a hot meal waiting. She knew we were getting in past dinner time after traveling from FL since early morning. The staff takes care to integrate new residents quickly so they feel like they are in a community from the start. My mother has already made friends and has joined in many activities. She loves the evening movies! I've n... read more
Business response:
Hi Valerie, thank you for taking the time to leave a review for us at The Solana Doylestown. We're happy we could meet your expectations! Thank you so much again for your feedback! We hope you have a great day!
Starting with Samantha the Sales Director and continuing to the billing office and caring staff, we couldn’t be happier making Solana mom’s first home away from home. It’s clean, bright, quiet, and has an apartment feel. We highly recommend!
Business response:
Thomas, we're glad you had such a wonderful experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case. If you have further needs or questions, please reach out!
FYI he is still completely self sufficient so not a lot if needs yet. He just likes it there... likes the activities and the happy hour/music/wine with dinner lol. Yes, we would definitely recommend this community to other families based on the experience so far.
Business response:
Thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
I have been here 6 months and my time here has been positive. I have been in several facilities over the past year and the staff and residents at Solana Doylestown have been more than helpful and healing.
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Frequently asked questions about The Solana Doylestown
How is The Solana Doylestown rated?
The Solana Doylestown has a 4.3 star rating with 141 reviews.
When is The Solana Doylestown open?
The Solana Doylestown is open now. It is open 24/7.