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The Solana Doylestown
- Assisted Living Facilities
- Warrington, PA
About this business
Location details
1621 Easton Rd, Warrington, PA, 18976, United States
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Solana had a bright and airy feel. The staff was amazing and had been there for a long time. I felt that the services offered and environment were exactly what we were looking for
Business response:
Thank you for the kind words! We're so glad the community felt bright and airy, and that our staff made such a strong impression. Many of our team members have been with us for years, and that continuity is something we're proud of. It means a great deal to hear the services and environment were exactly what your family was looking for. We'd love to welcome you back anytime.
I would say overall I would has been good/great except the food. The food is fair. That is moms opinion. There are a couple of caregivers that are exceptional. Britt and Baina. The room sizes are generous. The facility is very clean.
Business response:
Thank you for sharing this feedback! We're so glad to hear the cleanliness and room sizes have made a good impression, and we'll be sure to pass along the recognition to Britt and Baina. We also appreciate the honest note about the dining experience and will share that with our team as we're always looking for ways to improve.
The caretakers have been very helpful and pleasant. My cousin has felt very comfortable with them. She also has responded to the PT and OT provided. Solana also has provided a variety of meals.
Business response:
Thank you for sharing how your cousin has been settling in at The Solana Doylestown! We're so glad the care team, therapy services, and dining have all contributed to her comfort. We'll be sure to share your kind words with our caregivers and therapy partners, who will be glad to know their efforts are making a difference.
It is clean and secure. Food is improving since they hired new people. The nurse and drug order issues are a mess right now. some aides are great and some are not. Mom still likes it though. They raised her rent/care in January when she moved in in may last year and we were not happy about it as the original owners took back ownership.
Business response:
Thank you so much for your feedback. Listening to and learning from one another allows us the opportunity to provide great care to our Residents and families. We are thankful that you recognize that our community is clean and secure, and you are able to experience the improvements we're making since we joined the community. It's great to hear that your Mom likes being part of the community, and we will continue to serve your Mom and all of our residents in a safe and caring community. We recognize that the changes that come ... read more
The staff was friendly and helpful. The facility itself was home like and clean. I would recommend to anyone.
Business response:
Thank you for your kind review! We’re so glad to hear that you found our staff friendly and helpful, and that the facility felt like home. Your recommendation means a lot to us, and we’re grateful for your feedback!
Very friendly staff and I felt welcomed. They provide a variety of options including personal care and a memory unit. Good location and knowledgeable staff. Activities and transport services are offered.
Business response:
Thank you for sharing your experience. We’re glad to hear you felt welcomed and had the chance to see our friendly, knowledgeable team in action. It’s great to know the community’s location, care options, activities, and transportation services stood out. We appreciate your thoughtful feedback.
The Solana is beautiful, clean and a safe environment for residents. The staff is professional, kind and knowledgeable. [name removed] is OUTSTANDING in every way - a perfect face for the organization. And lastly, my mom reports that the food is excellent! Thank you Solana!
Business response:
Nancy, we are so happy to read such a great review about The Solana Doylestown! If you have any further questions, please don't hesitate to reach out!
Before you sign the contract, make sure you understand that the date you sign the contract is the date of financial responsibility. Other than that, it is fine
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
We were all set to love my dad into the Solana, but he sadly passed before being able to step foot in the facility. The staff was so kind and compassionate. That was until it came time to consider refunding the deposit. While I understand they are not contractually obligated to refund the deposit, considering my dad never came to stay there, and we had all belongings removed before the date they said they would hole the room for us, they will not refund the money. It has been 2 weeks since I asked them to reconsider, and I h... read more
Frequently asked questions about The Solana Doylestown
How is The Solana Doylestown rated?
The Solana Doylestown has a 4.4 star rating with 156 reviews.
When is The Solana Doylestown open?
The Solana Doylestown is open now. It is open 24/7.