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The Solana Doylestown
- Assisted Living Facilities
- Warrington, PA
About this business
Location details
1621 Easton Rd, Warrington, PA, 18976, United States
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We're very pleased with how things turned out at The Solana Doylestown! My loved one was very against staying in one of these places, but they really won her over here! The workers here are caring and understanding, and they do a great job looking out for the residents. Mom also said they did a great job with the food! I would highly recommend this place.
Wow. Brand new facility so very inviting. However, even more important is the care I saw toward the residents when I visited. The avoidance of a fall could not have been staved. Rates very reasonable. Absolutely no weird odors. Chef onsite to cook meals 3choices and if that's not good he will specially make something.
The Most beautiful option physically. The community is well maintained. The staff down to the very last maid, driver, caretaker is very pleasant, happy and attentive. Constant interaction with the residence. They provide a lot of activities such as cards, dominoes and anything else they would like to do. The food is better than average. They have a dedicated bus for the community for shopping or other outings
They really need better trained aids and to improve on the current nursing staff. They also could use a better chef and menu choices. More activities would be nice involving lectures, or making different hand crafted things. Based off of the experience, I would no recommend The Solana Doylestown to others at this time.
Business response:
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. We value your input and would like to learn more about your concerns. Please reach out to Jessica Quill, our Executive Director, at 215-343-0123 so we can discuss your experience in more detail.
My father was at Solana 2023. They were understaffed quite a bit of time and lied about that. When he first got there, the food was excellent then it went downhill. I felt as if I had to go every day to make sure of his safety and cleanliness there I changed his sheets and clean the bathroom Near and to the very end of my father’s life I was there almost 24 seven monitoring him because they couldn’t seem to get his morphine to him on a needed basis I have everything documented and it’s not a place you would want to send your... read more
Business response:
Barbara, thank you for taking the time to share your experience. We take all feedback seriously as we seek to continue to provide excellent resident experiences, and we’d love to follow up with you to help address your concerns. Feel free to email Jessica, Executive Director, at quilljessica@thesolanadoylestown.com, a member of our team will also try to reach out to discuss your concerns further. Thank you!
We're not really happy with The Solana. The residents are allowed to mosey about the facility on their own as they please. We thought there would be more care. The food is lousy. Everybody complains about it. And they're a paying a lot of money for the food that they're getting.
Business response:
We are disappointed to see you had anything other than a five-star experience, and would appreciate the opportunity to discuss with you further. Please reach out to Jessica Quill, Executive Director at QuillJessica@thesolanadoylestown.com. Thank you.
I wouldn't consider Solana to be assisted living. They need better help for elderly care, they need a better chef, the activities were limited, and the nursing staff needs more bodies.
Business response:
Thank you for reaching out to our team. We would appreciate the opportunity to discuss your comments further. Please reach out to Jessica Quill, Executive Director at QuillJessica@thesolanadoylestown.com. Thank you!
Why don't you show pictures of any rooms or square footage of same? Why are there no ratings?
Business response:
Hi, thank you for taking the time to make contact. The community's website, solanadoylestown.com, features a number of reviews, as well as photos of the communities and floor plans with square footage. If you'd like more information, or to book a tour, please don't hesitate to reach out to the community at [removed].
I had a horrible experience here. My husband was scaled in the shower and looked like he tried to get out and ended up with black and blue bruises. He did not get good care. The food was bad. I was there everyday for a few hours with my husband. Since he has moved out, he had changed and was not the same
Business response:
Thank you for reaching out with your concerns. I'd be glad to speak more with you directly. You can email me at [removed].
Frequently asked questions about The Solana Doylestown
How is The Solana Doylestown rated?
The Solana Doylestown has a 4.3 star rating with 141 reviews.
When is The Solana Doylestown open?
The Solana Doylestown is open now. It is open 24/7.