The Village at Auburn Apartments's cover image

This profile has been claimed by the business owner or representative.

The Village at Auburn Apartments

3.5

About this business

Location details

801 E Woodcroft Pkwy, Durham, NC, 27713, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
3.5267 reviews
Select a rating
Karen W.'s profile image
Karen W. 
4 years ago

don't do it! Updating my earlier review so it's accurate. There was a gunfire incident in my building the other day - resident shot into neighbors apartment. I had to make a huge stink with the corporate office to be let of my lease - the property manager was going to make me pay a penalty like I was just moving out because I didn't like the paint color or something. No acknowledgement that people want to feel safe in their homes and not worry about getting shot. This property has really gone downhill. 

Jennifer M.'s profile image
Jennifer M. 
8 years ago

I would not recommend the Village at Auburn Apartments If I could rate The Village at Auburn no stars I would. The pictures on there webite are nothing like the way the property looks. Residents were told that the pool would be remodled also the gym starting May 1st. There has been no remodling of the pool there is always dirt and mulch in the pool area the grills are disgusting they dont change the trashbags or clean the bathrooms daily. There is no gym yet. The price they want for a remodled apartment is down right crazy l... read more

Business response:

Hello, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (844) 435-7650. We look forward to hearing from you. Regards, The Villages at Auburn Team 

Kira C.'s profile image
Kira C. 
8 years ago

Horrible service If I could leave a negative star I would. The apartment complex decide to fix the gate after a resident was abducted; however, I was told when I first moved in the complex of July 2017 that the gate would be fix in a few weeks. Months later even after the abduction the gate was still not fix. Once the gate was fix you can tell that the complex went the cheap route. The complex try to inforce parking into the complex with only a hand full of visitor parking with the complex being huge that is a set up for fai... read more

Jovan J.'s profile image
Jovan J. 
8 years ago

Beautiful but terrible Beautiful apartments but management is terrible and inconsiderate. Very limited parking, you could end up walking a few buildings, they didn’t try to fix security/gate (for 3 or so years) until a friend of mine was kidnapped here (look the story up...801 e Woodcroft). Then they activated the gate but didn’t properly notify lease holders that we will not be able to get in after close yesterday...they sent 2 emails weeks ago posted 1 yellow sign on the old gate box 3 days ago. Why would people look at th... read more

Whitney H.'s profile image
Whitney H. 
9 years ago

Overpriced and disappointing I've lived here just over 6 months and have found it disappointing. Don't be fooled by the model home they show you; I was told my unit would look just like the renovated apartment I was shown and it certainly does not. It looks every one of its years, with chipped paint on the walls, peeling paint on the ceiling, and obvious water marks from previous leaks. On move in I found that the "thorough cleaning and inspection" I had to wait to move in for had apparently not happened. Surfaces and blinds... read more

Steve A.'s profile image
Steve A. 
10 years ago

Not Worth the Money On the surface South Terrace looks like a nice complex but it once you look under the covers do you learn what this complex is really like. Pros: 1. Close to the Triangle, I40 and shopping such as South Point Mall. 2. Good size apartments. 3. Pet friendly Cons: 1. Poor maintenance of property grounds. Fences are broken, entrance gate is broken, plantings around the central pond are way over grown. I think they are going for a "natural" look but what it looks like is an unkempt mess. 2. A lot of people don... read more

Frequently asked questions about The Village at Auburn Apartments

How is The Village at Auburn Apartments rated?

The Village at Auburn Apartments has a 3.5 star rating with 267 reviews. 

When is The Village at Auburn Apartments open?

The Village at Auburn Apartments is closed now. It will open tomorrow at 10:00 a.m.