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The Village of Meyerland
- Assisted Living Facilities
- Houston, Texas
About this business
The Village of Meyerland provides personalized Assisted Living and Memory Care in the heart of Meyerland. With some of Houston largest and most beautiful assisted living and memory care apartments, a caring staff available 24 hours a day, quality dining, and proximity to the Texas Medical Center, The Village of Meyerland is an easy place to call home
Location details
4141 N Braeswood Blvd, Houston, Texas, 77025, United States
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Staff is very friendly and knows everyone's name. Housekeeping is okay-once my mom figured out their schedule she was fine. Sometimes they don't bring her laundry back on schedule, but once she asks they take care of it quickly. Communication about programming and events is very good. They use the LifeLoop website/app. Communication on the nursing/care side could be better. If I have a question or concern I don't always get a response the same day. But then they take care of it quickly. The move in process did not go as smoo... read more
There seems to be a high turnover of staff. I don't think she ever saw the physician who serves at the facility. Not even at the beginning. She was not allowed to take her supplements because it wasn't on the Rx list, but no one helped get them on the list. She never had a working microwave the whole time, even though we asked several times. I came to visit and her bathroom sink was clogged. The staff was always very friendly, remembered her name and remembered some of her preferences like apple juice at her meals. Also, the... read more
Nice place. Change of managers here was not handled well. It's been a bumpy ride for weeks now. I'm sure things will settle down soon. We picked this community because of the location, cost, friendly folks, and homie feel.
Business response:
Hi there! Thank you for your feedback- we value your opinion and want to make sure we are providing you and your loved one with the best experience possible. To speak more about this with our executive director, please call (713) 665-4141.
There are several additional things that are great about this facility: the hallways have openings to the balcony and are well lit, there is all day food service and a menu that is available to always order, if you don't like the day's menu, the rooms have a nice Layout with enough closet space. Everyone is very friendly, residents and staff. The staff goes out of their way to learn new resident's names and help them feel welcome. Also, they are very welcoming to guests and visitors of the residents. You can go eat with the ... read more
Business response:
Hi there, Smadar! Thank you so much for your kind words. We are so glad you have had such a good experience with our staff and community. It is always our goal to create a welcoming and friendly environment for our staff, residents, and visitors!
The tour experience at The Village of Meyerland was great! The person who showed us around was very kind and informative. I did not like the high-rise feel, which was the main reason we decided against this facility for our loved one.
Business response:
Hi there! Thank you so much for your review. We're so glad you had a good experience touring our facility.
I toured this facility and it was ok, not the best fit for my loved one.
Business response:
Thank you for your feedback, Amy. We're sorry you had a less than exceptional experience touring our community. If this is something you'd like to discuss further, please reach out to our executive director at (713) 665-4141.
The staff has been receptive to our requests, and have worked with us to resolve issues that come up. Our mom seems to like the staff. She is largely non-communicative but they talk to her and not at her
Our family has liked everything so far with The Village of Meyerland. Many different activities (which we are encouraging her to get more inovlved in hoping she will meet new friends) Everyone from top to bottom seems to be very friendly, caring and compassionate towards her and all residents. Can't say enough good things about them, they really seem to care for everyone whom is staying there. Great place for your loved ones to live and have chance to meet many new people and friends.
The billing is very confusing; however, the director is working on getting it straightened out to help get this resolved. The staff are very friendly. Jackie is awesome at the front desk! They have a great cleanliness. The staff are really good about putting caution signs up when necessary. The community has a la carte menu and a regular menu to provide variety of food options for the residents. It would be nice to see a day trip to allow the residents to gamble, or go to the museums. They have a good selection of exercises ... read more
Frequently asked questions about The Village of Meyerland
How is The Village of Meyerland rated?
The Village of Meyerland has a 4.8 star rating with 199 reviews.
When is The Village of Meyerland open?
The Village of Meyerland is open now. It is open 24/7.