This profile has been claimed by the business owner or representative.
The Village of Meyerland
- Assisted Living Facilities
- Houston, Texas
About this business
The Village of Meyerland provides personalized Assisted Living and Memory Care in the heart of Meyerland. With some of Houston largest and most beautiful assisted living and memory care apartments, a caring staff available 24 hours a day, quality dining, and proximity to the Texas Medical Center, The Village of Meyerland is an easy place to call home
Location details
4141 N Braeswood Blvd, Houston, Texas, 77025, United States
Get directions
I was extremely pleased with The Village of Meyerland. The experience went well.
First of all let me just say well done to all the recruiters at this place. The staff here is so amazing. They make the residents feel like family. So for this I truly thank you. I’ve heard wonderful things about your chef [name removed], from my aunt, so I’m glad I got the chance to meet her. Looks like all the Residents love her and the great job she’s doing at the site. Can’t wait to hear about what you guys have in-store for the residents next.
Meals are paid for regardless if a resident eats a a meal at the facility. Would be more cost effective for residents to only be charged for the meals that are eaten. Communication can be lacking. Several times we have left voice messages and texts for the head nurse but have not received timely responses.
I would say the memory care staff was the best of the best. Always kind and good to communicate. They worked very well with Hospice when it was time to bring them in. The facility is in a great location. The management changes like the wind and the transition is painful with little communication. I hear it's the same for most assisted living communities. I would recommend this facility for the floor staff alone. They were awesome!
Business response:
Thank you for your review and kind words. We take great pride in our culture in providing the best care with the best team members. As we strive for excellence in everything we do, sometimes change is necessary to uphold our high standards. Thank you again for your generous words.
Staff is very friendly and knows everyone's name. Housekeeping is okay-once my mom figured out their schedule she was fine. Sometimes they don't bring her laundry back on schedule, but once she asks they take care of it quickly. Communication about programming and events is very good. They use the LifeLoop website/app. Communication on the nursing/care side could be better. If I have a question or concern I don't always get a response the same day. But then they take care of it quickly. The move in process did not go as smoo... read more
There seems to be a high turnover of staff. I don't think she ever saw the physician who serves at the facility. Not even at the beginning. She was not allowed to take her supplements because it wasn't on the Rx list, but no one helped get them on the list. She never had a working microwave the whole time, even though we asked several times. I came to visit and her bathroom sink was clogged. The staff was always very friendly, remembered her name and remembered some of her preferences like apple juice at her meals. Also, the... read more
Nice place. Change of managers here was not handled well. It's been a bumpy ride for weeks now. I'm sure things will settle down soon. We picked this community because of the location, cost, friendly folks, and homie feel.
Business response:
Hi there! Thank you for your feedback- we value your opinion and want to make sure we are providing you and your loved one with the best experience possible. To speak more about this with our executive director, please call (713) 665-4141.
There are several additional things that are great about this facility: the hallways have openings to the balcony and are well lit, there is all day food service and a menu that is available to always order, if you don't like the day's menu, the rooms have a nice Layout with enough closet space. Everyone is very friendly, residents and staff. The staff goes out of their way to learn new resident's names and help them feel welcome. Also, they are very welcoming to guests and visitors of the residents. You can go eat with the ... read more
Business response:
Hi there, Smadar! Thank you so much for your kind words. We are so glad you have had such a good experience with our staff and community. It is always our goal to create a welcoming and friendly environment for our staff, residents, and visitors!
The tour experience at The Village of Meyerland was great! The person who showed us around was very kind and informative. I did not like the high-rise feel, which was the main reason we decided against this facility for our loved one.
Business response:
Hi there! Thank you so much for your review. We're so glad you had a good experience touring our facility.
Frequently asked questions about The Village of Meyerland
How is The Village of Meyerland rated?
The Village of Meyerland has a 4.7 star rating with 180 reviews.
When is The Village of Meyerland open?
The Village of Meyerland is open now. It is open 24/7.