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The Watch Lab

4.6
  • Watch Repair
  • Liverpool

About this business

Consumer ServicesWatch Repair

Location details

84c South St Johns Street, South, Liverpool, L1 8BJ, United Kingdom

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 5:30 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.6278 reviews
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Ella's profile image
Ella 
3 weeks ago

Steve was very friendly and professional, we came in for a watch battery change and link taken out he had it sorted for us in less than an hour and even corrected the time and date!! Credit to the company! 

Business response:

Thank you for your review, Ella. Steve's quick work on the battery, link, and time correction reflects the standard we uphold at The Watch Lab. 

Al-Amin's profile image
Al-Amin 
a month ago

I got my old watch fixed by Maya. She went above and beyond with my watch. Even fix my watch fast. I would definitely come again for maya expertise. 

Business response:

Thank you, Al-Amin. We're glad Maya's expertise and quick service made a difference. We look forward to welcoming you back. 

Shaunn's profile image
Shaunn 
a month ago

I was served by Maya to adjust my watch, she was very friendly and professional - she was happy making making further adjustments when I realised it was too tight 

Business response:

Thank you for your wonderful feedback, Shaunn. Maya's friendly and professional service, including her willingness to make further adjustments, reflects our commitment to your satisfaction. 

Abboud's profile image
Abboud 
a month ago

Amazing customer service by Maya , i replace the battery it took her 45 mins with sealing and pressure testing . Highly recommended 

Business response:

Thank you for your fantastic feedback, Abboud. We’re delighted to hear Maya provided such amazing service and took the time to complete your battery replacement, including the sealing and pressure testing. We’ll be sure to pass on your kind words and recommendation to her. 

Joyce's profile image
Joyce 
2 months ago

Maya very good service , I am very pleased Highly Recommend 

Business response:

We are honored to hear Maya provided great service, Joyce. Your recommendation truly means a lot to us. Thank you! 

Andreas L.'s profile image
Andreas L. 
2 months ago

Great service from Maya 

Business response:

We are happy to hear Maya provided great service. Andreas, thank you for sharing your experience with The Watch Lab. 

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Georgia 
2 months ago

Maya was an angel! Changed my watch battery on the spot and also repaired my bracelet! Cos of the watch battery was more expensive than what I anticipated though. 

Business response:

We greatly appreciate your feedback about Maya's excellent service! We understand the battery cost concern and value your honesty. 

Nick's profile image
Nick 
2 months ago

The person working at your store (Maya) was exceptionally helpful, very professional and friendly 10/10 

Business response:

We are ecstatic to hear Maya provided exceptional service. Thank you for recognizing her professionalism and friendliness. 

Wendy's profile image
Wendy 
2 months ago

Maya is very pleasant and professional. Did a perfect job on my watch quick and efficient. I will definitely use her again. Thank you Maya 

Business response:

Your positive feedback is appreciated. Maya will be thrilled to hear about your excellent experience with your watch service. 

Frequently asked questions about The Watch Lab

How is The Watch Lab rated?

The Watch Lab has a 4.6 star rating with 278 reviews. 

When is The Watch Lab open?

The Watch Lab is open now. It will close at 5:30 p.m.