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The Watch Lab
- Watch Repair
- Liverpool
About this business
Location details
84c South St Johns Street, South, Liverpool, L1 8BJ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Very good service from Maya
Great customer service, incredibly helpful and friendly, lovely experience overall. Thank you, Maya!
Business response:
Thank you for taking the time to share this. We're glad Maya made your experience so memorable. Your kind words mean a lot to us!
I’ve just called in to the watch lab with a bracket from turkey long shot just thought I’d ask the lady maya if she could help as I’d caught my lovely bracket and snapped it ..she did straight away was so helpful and fixed it for me 10 out of 10 so grateful 🙏 xx
Business response:
We are thrilled to hear Maya fixed your bracelet so quickly. Kate, your kind words mean a lot to us. Thank you!
Maya at the Liverpool shop was very helpful, sevice was excellent. And she is very knowlgeable about your products.
Business response:
We are overjoyed to hear about Maya's excellent service and product knowledge. Thank you, Flora, for sharing this with us!
Great service from Maya absolutely stunning and helpful lady , she replaced the battery for me in my omega watch highly recommended
Business response:
Your feedback is incredibly valuable, Thao. We're glad Maya provided great service replacing your Omega battery. We'll share your kind words with her!
Steve was very friendly and professional, we came in for a watch battery change and link taken out he had it sorted for us in less than an hour and even corrected the time and date!! Credit to the company!
Business response:
Thank you for your review, Ella. Steve's quick work on the battery, link, and time correction reflects the standard we uphold at The Watch Lab.
I got my old watch fixed by Maya. She went above and beyond with my watch. Even fix my watch fast. I would definitely come again for maya expertise.
Business response:
Thank you, Al-Amin. We're glad Maya's expertise and quick service made a difference. We look forward to welcoming you back.
I was served by Maya to adjust my watch, she was very friendly and professional - she was happy making making further adjustments when I realised it was too tight
Business response:
Thank you for your wonderful feedback, Shaunn. Maya's friendly and professional service, including her willingness to make further adjustments, reflects our commitment to your satisfaction.
Amazing customer service by Maya , i replace the battery it took her 45 mins with sealing and pressure testing . Highly recommended
Business response:
Thank you for your fantastic feedback, Abboud. We’re delighted to hear Maya provided such amazing service and took the time to complete your battery replacement, including the sealing and pressure testing. We’ll be sure to pass on your kind words and recommendation to her.
Frequently asked questions about The Watch Lab
How is The Watch Lab rated?
The Watch Lab has a 4.6 star rating with 310 reviews.
When is The Watch Lab open?
The Watch Lab is closed now. It will open at 9:00 a.m.