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The Windsor Boutique Hotel
- Hotels
- Asheville, NC
About this business
Location details
36 Broadway St, Asheville, NC, 28801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
If you you are looking for a small hotel with the most gorgeous rustic beauty, then I strongly recommend this amazing hotel. The positives outweigh the negatives: PROS: Amazing beauty from the lobby to the huge suites, in-town location, comfortable beds, helpful staff, intimate 14 room hotel CONS: If you have a car, it is a parking nightmare, occasional outside noise if your room faces the main street (however the bedrooms are located in the interior of the suite with their own door), better book way in advance
Business response:
We appreciate you taking the time to review our hotel. The compliments to our property and staff are much appreciated. We are working on solutions to make parking much easier for our guest as well as soundproofing our windows to alleviate noise. We hope you'll stay with us in the future!
Business response:
Thank you for the five star review!
Excellent utilization of space with all home comforts.
Business response:
Thank you for the taking the time to review our hotel! We appreciate the feedback.
while the boutique hotel is clean and well located, it falls short in other areas. For one the front desk was rarely staffed so if we had questions there wasn't anyone availabe to answer those questions. Our biggest issue was that the hvac didn't work and since you can't open the windows we were hot all night. The pillows are very hard. Please note that the hotel doesn't have any parking so you must park in a public lot two blocks away. Next trip to Ashville will have us staying elsewhere this is not a 4 star hotel
Business response:
We thank you for taking the time to review our hotel. We sincerely apologize for falling short of your expectations. We have 24 hour staff and typically there is someone available at the desk to help with any questions. We will definitely look into why someone wasn't there during your stay. We also have recently replaced all of our HVAC units and everything is in working order. It is inexcusable that you were uncomfortable during your stay. We strive to maintain a level of quality and we would hope to have you back to prove ... read more
Great time! Very helpful staff with wonderful suggestions. We visited the Biltmore, dined at Grove Park Inn, listened to live music at Oliver Twist. Ate Tapas at Zambra, southern fare at Honey Tupelo, and cajun breakfast at Mayfels. Check out Lexington glass and watch glassblowers work. Beautiful work! Can walk everywhere.
Business response:
Thank you for the wonderful review. We are so happy to hear you loved everything about our property! We hope you visit us again next time you're in Asheville!
It outdid my expectations in every way!
Business response:
Thank you for the five star review! We're thrilled we surpassed your expectations. It means so much that you had wonderful stay!
Never been to Asheville but when I come back (when it's about 20 degrees warmer) I will stay here!!! The staff is wonderful check in is easy and it's close to EVERYTHING!!! I started recommending this place to my family and friends my first night staying here!!!
Business response:
We thank you so much for this review! We're so grateful for the recommendations and hope you do visit us during the warmer months! We appreciate the compliments to our staff as well! Thank you again.
My one night stay, far too short, at the WIndsor Boutique Hotel in Ashville, NC was excellent. The hotel and room (suite) was truly beautiful. Every detail was fantastic! The decor, amenities, details, furnishings, and special touches were the best. The suite (302) was so beautifully decorated. I would live there! The original, or replenished wood floors were the perfect foundation for beautiful furniture, high end appliances in the kitchen, plush, plush bed, large walk-in closet with stacked, high-end washer and dryer, love... read more
Business response:
What a fantastic review! We appreciate the level of detail you've provided. We are truly touched that this was the nicest hotel experience you've had. We do our very best to maintain that level of quality. We hope that you are able to visit us for a longer staff. You should take advantage of our weekly or monthly rates. Thank you again!
My husband and I spent 3 nights here over the Christmas weekend, and absolutely loved the place. It's like having your own little apartment in downtown Asheville, within walking distance to everything. Super friendly and helpful staff, clean and lovely rooms, beautiful original artwork everywhere. We will always stay at The Windsor when visiting Asheville.
Business response:
We appreciate you taking the time to review our hotel! We are so happy to hear you loved your stay. We can't wait to tell our staff about the compliments you had for them. We can't wait for you to stay with us again! Thank you so much!
Frequently asked questions about The Windsor Boutique Hotel
How is The Windsor Boutique Hotel rated?
The Windsor Boutique Hotel has a 4.8 star rating with 897 reviews.
When is The Windsor Boutique Hotel open?
The Windsor Boutique Hotel is open now. It will close tomorrow at 12:00 a.m.