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The Windsor Boutique Hotel

4.8

About this business

Location details

36 Broadway St, Asheville, NC, 28801, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.8897 reviews
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Carlos's profile image
Carlos 
10 years ago

Super clean rooms, very detail-oriented and wonderful staff! I would not stay anywhere else in Asheville. Truly a boutique hotel! ❤️ 

Business response:

What a review! Thank you for your kind words about our hotel. It means a great deal for our guests to notice the level of detail our staff puts in. We hope you stay with us again! 

Andrew's profile image
Andrew 
10 years ago

Business response:

Thank you so much for the five-star review! 

Verified traveler's profile image
Verified traveler 
10 years ago

Awesome to have washer/dryer in unit. Our son was coming off a camping trip and we were able to do laundry. 

Business response:

We are so grateful for your review. It's wonderful you were able to utilize our laundry facilities. We hope next time you transition from camping back into city life you choose to stay at the Windsor! 

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Verified traveler 
10 years ago

The hotel was beautiful. Due to the nature of an older building you could hear the people above you but I would still come back. Right in the heart of Downtown. 

Business response:

Thank you so much for the review of our hotel. We apologize for the noise from above, because of the older floors we sometimes have noise from above. We are currently having our maintenance team check for problem areas and reinforce to keep the noise to a minimum. We are glad to hear you would stay at the Windsor again and hope to see you soon! 

Verified traveler's profile image
Verified traveler 
10 years ago

Business response:

Thank you so much for the five-star review! 

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Verified traveler 
10 years ago

The Windsor hotel is a beautiful building with 14 rooms located downtown in the heart of great restaurants, shops, and art galleries. We booked a suite that looked out over the main street at the front of the building. The hotel itself does not have it's own parking lot but they suggested a public parking lot 2 blocks away for $10 a night. The hotel itself had every amenity: a stocked kitchen, washer/dryer in the bathroom, Keurig and Nespresso machines in the lobby, free WiFi, and a TV with cable and all the main online vide... read more

Business response:

We thank you for your review. It is because of our guest's feedback that we are able to improve our property. We are currently in the process of having our windows upgraded to be fully sound proofed. We are hoping that this will remedy any future noise issues. We do apologize that you had trouble sleeping and that you weren't compensated for your discomfort. We hope that following our window upgrade that you consider staying at the Windsor again. We appreciate the compliments to the other areas of our property! Thank you aga... read more

Sue's profile image
Sue 
11 years ago

The hotel is in a perfect location - won't have to use car while in the area. Everything is within walking distance. Staff couldn't be more helpful and polite. Complementary water, soft drinks in lobby. Secure front door of hotel and room. Rooms are unbelievable with full size appliances - even glasses in freezer waiting for a cold one. Comfortable furniture, tv in both rooms, and bath sheets with high end toiletries in bathroom. Windows in living area upon about 10 inches for fresh air. Couldn't ask for more. 

Business response:

Thank you for taking the time to review our hotel. We are so thrilled to hear how about how helpful and polite our staff was. Of course the compliments to our rooms and property as a whole are wonderful too! We truly appreciate it and hope you visit us again! 

Jim's profile image
Jim 
11 years ago

Comfortably furnished & well-designed suites with full kitchen. Great ambience with very cheerful and accommodating front desk. 

Business response:

Our staff would surely appreciate your compliments! We will have let them know. Thank you for the review and the praise! We hope to see you again. 

Angela's profile image
Angela 
11 years ago

Close to pubs and food as well as shopping we will return for a longer time. 

Business response:

Thank you for taking the time to review our hotel. It's truly wonderful you enjoyed our location and the unique décor in each room. Please stay with us next time you visit! 

Frequently asked questions about The Windsor Boutique Hotel

How is The Windsor Boutique Hotel rated?

The Windsor Boutique Hotel has a 4.8 star rating with 897 reviews. 

When is The Windsor Boutique Hotel open?

The Windsor Boutique Hotel is open now. It will close tomorrow at 12:00 a.m.