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Timpson

4.7
  • Shoe Repair
  • Edinburgh, SCT

About this business

Consumer ServicesDry CleaningEngravingShoe Repair

Location details

26 Queensferry Street, Edinburgh, SCT, EH2 4QS, United Kingdom

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.7126 reviews
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Lewis H.'s profile image
Lewis H. 
2 months ago

Recently had a pint tankard engraved for my son's 18th birthday. Donna has done a beautiful job. Highly recommended for all your engraving needs! 

Business response:

Thank you for your lovely feedback! We’re delighted to hear that Donna did a beautiful job on your son’s tankard. We’ll be sure to pass on your kind words and really appreciate your recommendation! 

david a.'s profile image
david a. 
2 months ago

just a got my watch that ive had for over 30yrs fitted with new battery and cleaned by donna great service fabulous attitude donna has she is so nice and explains everything clearly and does the job quickly and efficiently 

Business response:

Thank you for your fantastic review! We’re delighted to hear Donna provided great service with a clear explanation, efficient battery replacement, and cleaning for your 30-year-old watch. We’ll be sure to pass on your kind words! 

Hubert's profile image
Hubert 
2 months ago

fantastic service! The lady running the shop (I’m sorry I already forgot the name) is very friendly and accommodating. I needed a passport photo taken and she sorted it out quickly and professionally. I will definitely pop back in for any photo/key/shoe/watch needs in the future! 

Business response:

Thank you so much for your wonderful feedback! We’re delighted to hear that our team member provided friendly, professional, and efficient service with your passport photo. We’ll be sure to pass on your kind words. 

Jack's profile image
Jack 
2 months ago

Once more another great service from Donna! My watches are ticking and the glass replacement is so well priced!! Always a smile and a swift job :) 

Business response:

Thank you for your wonderful feedback! We’re delighted to hear that Donna provided great service, and that your watches are ticking perfectly. We’ll be sure to pass on your kind words. 

Sam's profile image
Sam 
3 months ago

Just had a baby birth certificate laser engraving done 

Business response:

Thank you for your feedback! We’re glad to hear you had your baby’s birth certificate engraved with us and hope you’re delighted with the result. 

Alice's profile image
Alice 
3 months ago

Had some laser engraving done on a odd shaped hip flask. Came out amazing. Well done Donna for trying 

Business response:

Thank you for your lovely feedback! We’re delighted to hear the engraving on your hip flask turned out so well. We’ll be sure to pass your kind words on to Donna. 

david a.'s profile image
david a. 
4 months ago

I should be given 10 stars to Donna despite having a cold she still has the best customer care in your business I had a ring that was given to me by my late mum on my 18th birthday im 63 Donna told that timpson did jewellery repair so I got Donna to arrange to get it repaired and was happy with the price Donna phone me to say the ring was ready and I was overwhelmed with the job done so now I can wear the ring again for the 1st time in 6yrs so greatful to Donna and timpson as I've said Donna is a 10/10 

Business response:

Hi, Thank you so much for taking the time to share your experience! We’re delighted to hear how Donna went above and beyond to help with your precious ring. It’s wonderful to know you can wear it again after all these years. We’ll be sure to pass your kind words on to Donna. 

david a.'s profile image
david a. 
6 months ago

just got a canvas print of my dog done at queensferry street your manager Donna ramsay was very polite and so helpful with me regarding how the photo looks when I got a call from Donna saying my canvas had arrived such a great service 10/10 for Donna 

Business response:

Thank you so much for your lovely feedback! We're delighted to hear that Donna provided such helpful and friendly service and that you’re happy with your canvas print. We’ll make sure she gets the recognition she deserves :) 

Frequently asked questions about Timpson

How is Timpson rated?

Timpson has a 4.7 star rating with 126 reviews. 

When is Timpson open?

Timpson is closed now. It will open tomorrow at 9:00 a.m.