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Timpson
- Shoe Repair
- Patchway, ENG
About this business
Location details
Brooks Unit 707 Upper Level, Mall, Patchway, ENG, BS34 5UP, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Dean was very kind and repaired a watch damaged by previous employee
Business response:
Thank you for sharing, Mason. We're glad Dean provided kind service and resolved the issue with your watch.
Dean was great
Business response:
Thank you for your wonderful feedback, Lisa. We're glad Dean made a great impression. We'll be sure to pass along your kind words to him.
Dean was super friendly and helpful. A real credit to your organisation.
Business response:
We are overjoyed to hear about Dean's friendly and helpful service. We will share your kind words with him, Caroline. Thank you!
Superb service from Dean , I’ve been in many many times and Dean is always very helpful , chatty and friendly , this chap is an asset and should be recognised as such .
Business response:
Thank you, Daniel. Dean's helpfulness and friendly nature make us proud. We will ensure he receives the recognition he deserves.
I would like to compliment Luke at the Mall, Cribbs Causeway, Bristol Branch, who replaced my car key fob today, he was very professional and extremely polite, and I can highly recommend him for his great customer service
Business response:
Thank you for sharing your feedback about Luke's professional service with your car key replacement at Cribbs Causeway.
Excellent service from Dean yet again at the Mall Cribbs. So friendly, helpful and efficient. Great customer service.
Business response:
Thank you for your wonderful feedback about Dean's excellent service. We're delighted you experienced such friendly, helpful support at Mall Cribbs.
Poor service with Hugo Boss, really happy with Deans service at Timpson Cribbs Causeway. Lifetkme guarrentee offered and explained. Great job!
Business response:
We are glad to hear Dean provided great service and explained our lifetime guarantee. Sorry about your Hugo Boss experience.
Dean gave us perfect service after a terrible experience at a different shop, thanks Dean at the Cribbs Causeway branch! I would like to raise a formal complaint about a terrible experience we had at the Asda Cribbs Causeway branch. We arrived on 5th May 2026 at 5.45 to get a key cut but were told he was cashing up so couldn't do it. I understand Timpsons closes at 6 so would have expected to be able to be served 15 minutes before the shop closed. The man was very rude & I am really angry at having to find another shop so cl... read more
Business response:
We are pleased to hear Dean provided perfect service. We take your feedback seriously about the Asda branch. Please contact customer.support@timpson.com to discuss.
I had some keys cut at Timpsons at Asda , I had to return the keys four times and still the keys did not work. I took them to Timpsons at the mall and Dean cut them again. Hopefully these four keys open my door.
Business response:
We apologize for falling short with the initial key cutting. Glad Dean provided better service at our mall location.
Frequently asked questions about Timpson
How is Timpson rated?
Timpson has a 3.8 star rating with 244 reviews.
When is Timpson open?
Timpson is closed now. It will open tomorrow at 9:00 a.m.