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Timpson

3.7
  • Shoe Repair
  • Patchway, ENG

About this business

Consumer ServicesDry CleaningEngravingShoe Repair

Location details

Brooks Unit 707 Upper Level, Mall, Patchway, ENG, BS34 5UP, United Kingdom

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
3.7211 reviews
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Anthony J.'s profile image
Anthony J. 
21 hours ago

Provided a very quick and professional service Very happy with Dean and will definitely come back to this branch 

Caroline s.'s profile image
Caroline s. 
22 hours ago

Dean was amazing , punched holes on my belt with no charge 

Russ F.'s profile image
Russ F. 
22 hours ago

Cheerful Manager, helpfull, polite, professional and patient with my enguiry. 

Kimberlee-Rose R.'s profile image
Kimberlee-Rose R. 
3 days ago

Absolutely fabulous at the mall Cribbs causeway store. Staff member was amazing in helping me with my music magpie order. After a failed experience at your Asda Cribbs store, where the member of staff was rude and claimed he couldn’t log on and stated he doesn’t get paid enough to deal with phones in a shoe and key store. The mall staff were fantastic. 

Business response:

Thank you for your feedback. We’re delighted to hear the team at Timpson in Cribbs Causeway were so helpful with your MusicMagpie order and provided fantastic service. We’re very sorry to hear about your experience at the Asda Cribbs store — that’s certainly not the standard we expect. Please email customer.support@timpson.com 

Richard b.'s profile image
Richard b. 
3 days ago

Dean provided great and efficient service. Always a pleasure to visit Cribbs. 

Business response:

Thanks for your lovely feedback! We’re really pleased to hear Dean provided great, efficient service at Timpson in Cribbs and that you enjoy visiting the store. We really appreciate you taking the time to share your experience! 

Jayne's profile image
Jayne 
6 days ago

Fantastic service from Dean.. super quick and easy. Knew just how to help us! Amazing 

Business response:

Thank you for your lovely feedback! We’re delighted to hear Dean provided such quick, knowledgeable and helpful service during your visit to Timpson. We really appreciate you taking the time to share your experience and hope to see you again! 

Ian & A.'s profile image
Ian & A. 
4 months ago

At Cribbs, engraving the caseback to my son's 'special' watch: the watch he loved the most. We lost our son last year, making this watch the dearest, most precious, thing I have to remember him by. Dean (Timpson's man at Cribbs) not only understood the 'weight' of the task, but treated my son's watch with care and respect, talking us through the options, despite a queue of others behind us. My wife and I want to share with everyone not just how efficient and competent Dean is, but - more importantly - what a kind, empathe... read more

Business response:

Thank you so much for sharing your experience. We’re deeply touched to hear how Dean treated your son’s watch with such care, respect, and empathy. We’ll be sure to pass on your kind words to him—he truly embodies the compassionate service we aim to provide. 

Nicola H.'s profile image
Nicola H. 
5 months ago

Visited patchway 3 times. Not happy with service I received there. Came to cribbs served by Dean. Job done first time, great service! 

Business response:

Thank you for your feedback! We’re sorry to hear about your previous experiences at Patchway, but we’re delighted that Dean provided great service at Cribbs and got the job done first time. We’ll be sure to pass on your kind words to him! 

Frequently asked questions about Timpson

How is Timpson rated?

Timpson has a 3.7 star rating with 211 reviews. 

When is Timpson open?

Timpson is closed now. It will open at 9:00 a.m.