Timpson

3.8

Shoe Repair
Patchway, ENG

About this business

Consumer ServicesDry CleaningEngravingShoe Repair

Location details

Brooks Unit 707 Upper Level, Mall, Patchway, ENG, BS34 5UP, United Kingdom

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Weekday	Schedule	Status
Mon	10:00 a.m. to 7:00 p.m.
Tue	10:00 a.m. to 7:00 p.m.
Wed	10:00 a.m. to 7:00 p.m.
Thu	10:00 a.m. to 7:00 p.m.
Fri	10:00 a.m. to 7:00 p.m.
Sat	9:00 a.m. to 7:00 p.m.
Sun	11:00 a.m. to 5:00 p.m.

3.8235 reviews

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Peter J.

2 months ago

Excellent service nice and friendly good pricing

Business response:

Thank you for your feedback. We’re really pleased to hear you received excellent, friendly service and found the pricing good. We appreciate you taking the time to share this.

Mrs Crista H.

2 months ago

I brought my shoes in to be resoled and although this was done, upon collecting them this morning Dean noticed that they were not finished to the highest standard so he kindly finished them as he would like them to go out. Another college did the soling but I am extremely grateful to Dean for his professionalism and keen eye. He is a superstar. I shall be back because of Dean!

Business response:

Thank you for your feedback. We’re really pleased to hear Dean went above and beyond to make sure your shoes were finished to the highest standard. His professionalism and attention to detail truly shine through, and it’s great to know he made such a positive impression. We appreciate you taking the time to share this.

Charlotte

3 months ago

Dean was v friendly and helpful

Business response:

Thank you for your lovely feedback! We’re really pleased to hear Dean was friendly and helpful — we appreciate you taking the time to share your experience!

Laila

3 months ago

Been served by a gentleman called dean at Cribbs Causeway store . Highly recommended friendly staff and fair Price.

Business response:

Thank you for your lovely feedback! We’re really pleased to hear Dean provided friendly service and you were happy with the price at the Cribbs Causeway Shopping Centre store of Timpson. We really appreciate you taking the time to share your experience and your recommendation!

Anthony J.

3 months ago

Provided a very quick and professional service Very happy with Dean and will definitely come back to this branch

Business response:

Thank you for your review, Anthony. We're glad to hear you received quick and professional service and that Dean made your visit a positive one. We look forward to welcoming you back to the branch again.

Caroline S.

3 months ago

Dean was amazing , punched holes on my belt with no charge

Business response:

Thank you for your review, Caroline. We’re really glad to hear Dean was able to help with your belt. We appreciate you taking the time to share your experience.

Russ F.

3 months ago

Cheerful Manager, helpfull, polite, professional and patient with my enguiry.

Business response:

Thank you for your review, Russ. We're glad to hear you received helpful, polite and professional service from the manager. We appreciate you taking the time to share your experience.

Kimberlee-Rose R.

3 months ago

Absolutely fabulous at the mall Cribbs causeway store. Staff member was amazing in helping me with my music magpie order. After a failed experience at your Asda Cribbs store, where the member of staff was rude and claimed he couldn’t log on and stated he doesn’t get paid enough to deal with phones in a shoe and key store. The mall staff were fantastic.

Business response:

Thank you for your feedback. We’re delighted to hear the team at Timpson in Cribbs Causeway were so helpful with your MusicMagpie order and provided fantastic service. We’re very sorry to hear about your experience at the Asda Cribbs store — that’s certainly not the standard we expect. Please email customer.support@timpson.com

Richard b.

3 months ago

Dean provided great and efficient service. Always a pleasure to visit Cribbs.

Business response:

Thanks for your lovely feedback! We’re really pleased to hear Dean provided great, efficient service at Timpson in Cribbs and that you enjoy visiting the store. We really appreciate you taking the time to share your experience!