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8920 Business Park Drive, Ste 200, Austin, TX, 78759, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | 7:30 a.m. to 4:00 p.m. |
I agree with Mike R's review. I had almost the same experience just about a week ago and they reported some violation which shouldn't be there (from a handy man I hired later for repair estimation). Not only the report is vague, but also the inspector has missed mentioning some very important deficiencies. A large area of roof has curled up or cupped shingles, especially on the edge. It is pretty obvious and I ended up with taking some photos of the roof and told them to update the reports. I specially request an inspector's... read more
Business response:
Thank you Lynn Z. I sent you a private message a couple of weeks ago trying to reach you about this. I appreciate your comments and we are always trying to improve our business. I was unable to locate an inspection matching the limited information provided here. Please contact us to discuss.
The staff is friendly and the findings in the report were thorough. The owner was quick to call me back and have a conversations about any concerns I had. As far as customer service goes I think they are doing well. However, I am still left with mixed feelings about this experience. The report is vague with little to no explanation or info to make a decision from. Inspector reported a violation when the violation didn't exist. After speaking with owner a couple of times he seems to be full of excuses as to why they can ... read more
TLC Home Inspections has a 4.9 star rating with 2,195 reviews.
TLC Home Inspections is closed now. It will open tomorrow at 7:00 a.m.