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Tonawanda Pediatrics
- Pediatricians
- Buffalo, NY
About this business
Location details
3950 E Robinson Rd, Suite 205, Buffalo, NY, 14228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We have always loved the care we have received.
Business response:
Kathleen! Thank you! Your support means more to us than you'll ever know.
I was a patient as a child, and both my kids have gone since birth. We love Dr Lopat-Winter! She’s very thorough, knowledgeable, compassionate, and feels like a family member with the care she gives.
Business response:
Raybe, Thank you! We love Dr. Lopat-Winter as well! We are honored to continue caring for your family (and hopefully for many generations to come). Thank you for your continued support and advocacy.
I have three boys and each one of them has been with Doctor Tom since the day they were born. He is the best peditrician doctor. I've been going here for 14 years. I hope he never retires. Thank you 😊
Business response:
Melina! Thank you! We would not be here today without your support and advocacy. Thank you for writing such a positive review :)
Horrible can’t wait until my kids can switch to a different doctor. They are rude, my son was there because he was sick never took his temperature. Was there an hour after his appointment time and still waiting
Business response:
Maria, we’re very sorry to hear about your recent experience. This is not the level of care or service we strive to provide, and we understand how upsetting it must have been to feel dismissed and experience such a delay, especially when your child was not feeling well. Your feedback is very important to us, and we will be addressing these concerns with our team. Thank you for sharing.
For whatever reason sometimes it takes forever for the doctor to come in! We have been waiting for 1 hour now and they keep telling me that the doctor is on their way! Crazy! This is the longest we have ever had to wait for the doctor to come in!
Business response:
Altynai, we’re very sorry to hear about the long wait time you experienced during your visit. We understand how frustrating this can be, and it is certainly not the standard of care we strive to provide. Your feedback is important to us, and we’ll be reviewing this matter internally. If you would like to discuss your experience further, please don’t hesitate to reach out.
Every single time we come here we sit in the room waiting for a minimum of 45 minutes to an hour. It’s ridiculous. Every concern I have has been dismissed. Only for my to follow up with a specialist and have the concerns be serious. This is our last visit here and I will never Be back.
Business response:
Kailee, We are very sorry to hear about your experiences with long wait times and the dismissal of your concerns. This is not the level of care we strive to provide, and we understand your frustration. We regret that your experience has led you to seek care elsewhere, but we sincerely hope you find the support and attention you deserve with your new provider. Thank you for bringing this to our attention, and we wish you and your family the best.
Frequently asked questions about Tonawanda Pediatrics
How is Tonawanda Pediatrics rated?
Tonawanda Pediatrics has a 3.9 star rating with 188 reviews.
When is Tonawanda Pediatrics open?
Tonawanda Pediatrics is open now. It will close at 6:00 p.m.