I had interaction with four amazing guys . Two doctors, Belanger & Scarborough both bedside manner is top notch ‼️ My nurse Adam had all of he patience with me and he was able to start my IV on the first try. Felix at the front desk was every bit of nice and professional. Radiologist Lewis made that experience relaxing and brought me drinks afterwards. Thanks everyone for the welcoming environment.
Business response:
Hi Jackie! We are so happy to hear that you experienced such a welcoming experience from all of the West 7th medical team! Thank you for taking the time to share and recommending us! Should you need us again, we are here for you! Have a wonderful day!
Dr. Frankum, Adam,Lewis and Felix Took care of me like I was in a five-star hotel. I am really blown away on their genuine kindness respect and they made me feel like I’ve never been taken care of like this before. It’s always a rough time while we’re in the hospital and it could not have been better. I highly recommend going no other place but here. You guys are great!!!
Business response:
Thank you so much for your feedback about your visit, Steve! We are so happy to hear that you had a great experience with TotalCare! Have an amazing day!
Dr. Chein and Nurse Brittani were extremely helpful, efficient and kind. Definitely recommend TotalCare ER in Fort Worth. They were quick to help my husband with his pain along with a treatment plan for future pain. We were provided with blankets, water, Gatorade, and were even able to watch Netflix and Hulu while we waited for test results. This was excellent care and much appreciated by us both.
Business response:
Hi Natalie! We are very grateful to hear that we were able to provide the best possible care for your husband! Thank you both for trusting TotalCare with all of your needs! We will always be here for you when needed! Have a wonderful day!
I was in Fort Worth on business for a week and I started having chest pains. I went to this facility and was treated with the most up respect. I was amazed by the attention to detail that the doctors and nurses provided to make sure that I was not having a heart attack. Dr Chin, nurse Kim and Darlene where awesome. I could not ask for any better service. They treated me like a person and not a number. I highly recommend them if you’re in the area.
Business response:
Hi Chad! We are so sorry that you were having chest pains, but we are glad we got to take care of you! It means so much to us that you trusted us in a time of crisis, and it means even more that you would recommend us to others! Thank you for being part of our TotalCare family! Have a great day!
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