Toyota Northwest Edmonton's cover image

This profile has been claimed by the business owner or representative.

Toyota Northwest Edmonton

4.7

About this business

Location details

14240 137 Ave NW, Edmonton, AB, T5L 5H7, Canada

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
4.710,144 reviews
Select a rating
lian's profile image
lian 
11 years ago

"Best customer service experience" by far the best Customer service experience I have encountered ! Start from booking an appointment , to meeting the service advisor, Everything is a breeze! Three A plus plus to Service Manager for an excellent customer service rapport! Shuttle service provided was an extra bonus! 

Business response:

We appreciate your comments. Hope to see you again soon! Daniel Priestner - General Manager 

Jayanne's profile image
Jayanne 
11 years ago

"Excellent customer service!" Haneen is the best customer service representative I've seen. She is extremely knowledgeable and helpful and knows how to make her clients happy. Keep up the good work! 

Business response:

Wow - thanks for the comments! We agree that Haneen is great asset to our team! Daniel Preistner - General Manager 

Greg's profile image
Greg 
11 years ago

"Bought a new SUV" Despite a very unplanned purchase of my new (used) vehicle under some unusual circumstances, my buying experience was amazing. Binh, chris and Marshall were exceptional from the first moment i met them until the paperwork was signed and i drove off the lot with my new SUV. The experience was easy, hassle free and enjoyable. The pick up and ride over to the dealership was a bonus! 

Business response:

Thanks for your review of our pre-owned department. We are glad that your experience was amazing! Thanks for your business. Daniel Priestner - General Manager 

Shay's profile image
Shay 
11 years ago

"Awesome Service" Had my vehicle towed in, Haneen was fast and friendly, she exceeded all my needs and expectations! Haven't had such awesome service in a long time. 

Business response:

Thanks for your review! Daniel Priestner - General Manager 

Lauren ashley's profile image
Lauren ashley 
11 years ago

"Great service" Very helpful and friendly. I highly suggest this dealer! Felt very comfortable and taken care of during my visit. Johnny yu is a great manager. 

Business response:

Thanks for your review of Johnny & Kim. We hope to see you again soon! Daniel Priestner - General Manager 

lacuna's profile image
lacuna 
11 years ago

"Great experience! " Many service depts I've gone to try upselling you on service that are not necessary but Johnny and Kim are always upfront with costs and honest about repairs that are required. Thank you Johnny and Kim for always providing excellent customer service! 

Business response:

Thanks for taking the time to review us! Daniel Priestner - General Manager 

nm's profile image
nm 
11 years ago

"Daniela made my experience wonderful. " I had a great experience Thanks to Mrs. Francese. She made my experience enjoyable and I can't wait to refer my family and friends. 

Business response:

Thanks for your review of us on Dealer Rater! Daniel Preistner - General Manager 

Cristina's profile image
Cristina 
11 years ago

"Awesome! " Very organized, easy to get along with! Pleasure to work with, respectful, understand, kind. Not pushy, takes the time to make sure your needs are met. 

Business response:

Thanks for your review! We hope to see you again soon! Daniel Preistner - General Manager 

Fred's profile image
Fred 
11 years ago

"Outstanding service" We had been looking for a new vehicle for a long time but when we walked into Kingsway Toyota, Maja approached us, explained everything we needed to know and provided us with such super service we were sold. We knew that with a representative like Maja, Kingsway was not going to let us down. 

Business response:

Glad to hear you had a great experience! Daniel Preistner - General Manager 

Frequently asked questions about Toyota Northwest Edmonton

How is Toyota Northwest Edmonton rated?

Toyota Northwest Edmonton has a 4.7 star rating with 10,144 reviews. 

When is Toyota Northwest Edmonton open?

Toyota Northwest Edmonton is closed now. It will open at 9:00 a.m.