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14240 137 Ave NW, Edmonton, AB, T5L 5H7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
"Exceptional Customer Service!!" As always, Hanan delivers exceptional customer service that is unmatched. Her personal involvement to ensure customer satisfaction from start to finish is a gift. I come out of my way to your location simply because she has been such a remarkable representative to deal with. Thank you Toyota!
Business response:
Thank you for the review! We're thrilled to hear that Hanan was able to provide such a positive experience! Thank you for making the trek, we're glad to have you as a part of our family! -The Toyota Northwest Team
"Our journey to buy an SUV" After Joan and myself met Damion Stodola our salesman we knew we had found the person and then company that would help in the process. He was friendly professional and very knowledgeable he helped us navigate the buying of a used Toyota. At no time did we feel pressure to buy and I would recommend him to any of my family or friends.
Business response:
Thanks Maroan65, for the review. We're happy to hear that Damion was able to get you into the Toyota SUV of your dreams! Enjoy it - hit the roads hard this summer! Thanks for choosing us, and for taking the time to leave us such a positive review! -The Toyota Northwest Team
"Excellent service and dealership" From the time I pulled in to the time I left, I felt welcomed and relaxed. The personnel I dealt with were very friendly, knowledgeable, and relaxed. Hanna is a gem. She knows her stuff, but more importantly, she is extremely friendly. As an older person, I appreciate the fact that she does not push or rush you. She smiles a lot and makes you feel special. I was thinking of intentionally wrecking something cheap on my car so that I would have an excuse to come and visit.
Business response:
Thanks Ron, for the review! We're ecstatic to hear that you had such a positive experience, especially with Hanan. And don't feel like you have to break something to come and see us, we'd love to see you back anytime - even if you don't need something fixed! -The Toyota Northwest Team
"Vehicle maintenance service" As always, received same great service and advice from Hanan on the Camry. Thank you for the breakfast voucher except Toyota no longer offer Aeroplan miles!
Business response:
Thanks for the review Cam! We're glad to hear that Hanan was able to help you out with the Camry! We can't wait to see you back! -The Toyota Northwest Team
"Happy Customer." I bought a used 2016 Honda here, and would highly recommend them to anyone looking for great customer service. They have a very friendly and professional team, and are willing to go above and beyond for their customers. One stand-out moment that I'de be remise to mention is when Lukasz K. PERSONALLY ran out and purchased a replacement laptop charger for me while I waited for my car to be serviced, because it had accidentally been damaged in the waiting area. Thanks Lukasz! I will be back for service (I've b... read more
"Exceptional Customer Service" Absolutely fantastic service from start to finish. Both Ian and Bob were fun and friendly to deal with and very professional. They made the experience very easy. The truck was supposed to take up to 6 months to come in and was delivered in less then 3!! I would highly recommend Ian, Bob and Toyota Northwest if you are in the market for a vehicle.
"Very Reliable Service Advisor." Hanan is the 'only' service department employee in Toyota Northwest Edmonton that I trust. She is very reliable, friendly, and resourceful. She knows more about my situation as a car owner, and a customer than anyone else working there. I hope she is around for a long, long time!!!!
"World class service " There is not one individual at northwest Toyota location that I observed in my 2 day adventure at the dealership that did not show the upmost respect , honesty and integrity to any costumer that walked in its doors from open to close. Every friendly face from the parts and maintenance counter to sales associates , finance contributed to a experience that all dealerships should strive to accomplish. As I await patiently and strole around the sales floor for a few hours daydreaming about driving away in ... read more
"Best dealership in Edmonton" I would highly recommend this dealership to any of my friends and family! The management is fantastic and extremely professional - especially Luke Kopec. He went above and beyond to make sure I was happy with my purchase. I loved doing business with Toyota North West and will continue doing business with them in the future.
Toyota Northwest Edmonton has a 4.7 star rating with 10,143 reviews.
Toyota Northwest Edmonton is closed now. It will open at 9:00 a.m.