Summarize reviews with AI
Summarize the sentiment of hundreds of reviews with a single click to quickly learn what’s working — and what isn't.

Birdeye Score is a vital metric that reflects how customers discover and perceive your brand. By analyzing data from online reviews, surveys, and local SEO, it compares your locations against each other, competitors, and industry benchmarks. With AI insights and recommendations, Birdeye Score helps you enhance your online visibility, elevate customer experience, and drive revenue growth.
Summarize the sentiment of hundreds of reviews with a single click to quickly learn what’s working — and what isn't.
Get to the heart of how customers truly feel about your business with detailed insights into their sentiment about your brand across locations based on feedback from your public reviews.
Get a clear view of your online reputation across locations and over time to uncover trends and areas for improvement. Gather reviews from every source and dive deep into the details regarding star ratings, review counts, responses, and more.
“Birdeye has really helped us get our name on the first page of Google and other top sites, improving our search rankings. It's important for us to be seen in these top directories, and Birdeye boosts our visibility there, making a big difference for us.”
“48.91% of our website visitors come from Google, so it's really important to keep our info up-to-date. Birdeye makes it easy to update our listings quickly across Google and other big sites, helping us stay accurate online and keep our customers happy.”
“Our biggest challenge as a franchise business with locations all over the United States is ensuring a solid online presence. We’ve been able to do this through Birdeye.”
Birdeye Brand Grader is a powerful analysis tool that unlocks insights about your brand's performance across all your business locations. It evaluates multiple aspects of your online presence to provide a comprehensive overview of your brand health. The Brand Grader generates a detailed report with actionable insights that help you understand your reputation, customer sentiment, and overall brand performance compared to industry benchmarks. This tool is designed to help multi-location businesses identify strengths and areas for improvement in their brand strategy.
Birdeye Brand Grader evaluates your brand health through comprehensive data analysis across multiple dimensions:
Our proprietary algorithms aggregate data from various sources to provide you with actionable insights that accurately reflect your brand's performance in the market. The Brand Grader doesn't just show numbers—it translates data into meaningful insights that help you make informed business decisions.
Using the Birdeye Brand Grader is simple:
For brands with three or more locations, a full profile will be generated. If your business has fewer than three locations, you’ll be redirected to our scan tool, which provides insights tailored to smaller businesses.
Yes, Birdeye Brand Grader provides valuable insights into location-specific performance. The overview report includes performance metrics for each of your business locations, allowing you to:
For detailed location-specific analytics beyond the overview, you can schedule a demo with our team. Our full platform offers comprehensive location reports with deeper insights and more granular data to help you optimize performance across all your business locations.