Body Pleasure Piercing uses consistent customer experience to increase reviews by 518%
Company Snapshot
Body Pleasure Piercing is a piercing studio located in Melbourne, Australia. They specialise in body piercing, including ear, nose, and navel piercings, as well as dermal and surface piercings. Body Pleasure Piercing is known for their attention to detail and commitment to providing a safe and comfortable experience for their clients. They use the latest techniques and equipment to ensure that their piercings are performed safely and with minimal discomfort. In addition to their piercing services, Body Pleasure Piercing also offers a wide selection of high-quality body jewellery, including pieces made from gold, titanium, and other premium materials. Their friendly and knowledgeable staff is always happy to help clients choose the perfect piece of jewellery to complement their piercing.
- October 2020
- Square
- 2
A simple way to request reviews
Body Pleasure Piercing was looking for a way to secure their local reputation online, and they wanted an authentic and efficient method to follow after a customer visits the store.
“When first signing up to Birdeye, I was most interested in review generation. I don’t always request reviews face to face, so I use the platform to send bulk review requests to all my customers at the end of every day.“
Body Pleasure Piercing has seen the following key improvements in the past 12 months with Birdeye:
- 881 new reviews generated
- 4.6k inbound messages to their unified inbox
- 114% increase in calls to the business
- 163% increase in website visitors
- 204% increase in direction requests
- 62% increase in discovery searches
- 54% increase in Google profile views
"Now, my favourite part of the software is sending review requests. This has been a lot easier as Birdeye directly integrates with my CRM 'Square'."
Birdeye gets you real results that help you be chosen
- +350%
- +0.8 Stars
- +10%
Data is from over 100,000 Birdeye business customers
Birdeye: The Obvious Choice
Winning over 400 awards for 10 quarters in a row, Birdeye is the most-awarded and highest-rated customer experience software for businesses of all sizes.
