Improved Inbox usability with the launch of Tidy Up

With the launch of Tidy Up, focus on the conversations which need attention and quickly clean up conversations which are not relevant. Businesses can utilize this feature to mark conversations as read, unread or close conversations using bulk actions.

Businesses will now also be able to view the counts for all open and unread messages and will also be able to view if someone has already viewed a message within Inbox.