New
Sep 09, 2026
Introducing Review Generation Agent: Automate and Optimize Review Request Campaigns
The Review Generation Agent helps businesses automate review request campaigns using configurable workflows. It supports predefined templates, A/B testing, smart targeting, and combinations of these approaches to help businesses optimize when and how review requests are sent.
Why we built this:
- Automate review request campaigns at scale.
- Help businesses identify which messaging performs best.
- Improve the timing and targeting of review requests.
Key capabilities:
- Trigger review requests based on contact events.
- Send requests using predefined email and SMS templates.
- Run A/B tests with multiple template variations.
- Configure template distribution and select a winning metric.
- Use smart targeting to identify optimal send times and days.
- Combine A/B testing with smart targeting.
- Configure follow-up reminders based on customer engagement.
Outcomes:
- Reduce manual effort in review request campaigns.
- Continuously optimize review request messaging.
- Reach customers at more effective times.