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Universal Windows Direct of Columbus
- Windows Installation
- Columbus, OH
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
3563 Interchange Rd, Columbus, OH, 43204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Business response:
Hello, Jack. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!^JD
While UWD did not show up the day they specified (prior job delay). The installers (Greg, Mike) that showed up the next day were very knowledgeable and quality oriented. They did an excellent job keeping the work area clean. One window arrived cracked and they are taking care of that and it did not detract from our opinion of the whole installation. The windows look great and work great. Love the awning window in the kitchen.
Business response:
Hello, Gerald. We really appreciate you taking the time out to share your experience with us and thank you for trusting us with your home improvement project!^JD
Business response:
Hello, Kirsten. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!^JD
Business response:
Hello, Travis. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!^JD
Overall we’re happy now that the project is completed but during the process it took forever and got delayed a few times by the company
Business response:
Hi Harley! We are happy to hear you are happy with your completed project! We are truly sorry for an inconveniences during the process. Here at Universal Windows Direct, we are always looking to improve the customer experience. To share any suggestions on what we can do better moving forward, please contact us at customerservice@universalwindowsdirect.com. ^JD
My only dissatisfaction was the fact that when the original measure date was canceled due to an emergency with the measurer I was put at the bottom of the list for my windows to be measured which was a little over a month later than the original date. I feel like I should have been scheduled within a day or two even if it was after hours. It took no more than half an hour to complete the measuring when he did come. The person that scheduled was pretty much indifferent to the fact that this increased my installation time by a... read more
Business response:
Hi Linda! Thank you for this feedback as it is greatly appreciated. Here at Universal Windows Direct, we are always looking for ways to improve the experience. If you have any suggestions on what we could do better in the future, please let us know at customerservice@universalwindowsdirect.com. ^JD
Business response:
Hello, Mark. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!^JD
Business response:
Hello, Tony. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!^JD
They did a great job and installed 5 windows and the door in 1 day.
Business response:
Hello, Sue. We really appreciate you taking the time out to share your experience with us and thank you for trusting us with your home improvement project!^JD
Frequently asked questions about Universal Windows Direct of Columbus
How is Universal Windows Direct of Columbus rated?
Universal Windows Direct of Columbus has a 4.6 star rating with 1,516 reviews.
When is Universal Windows Direct of Columbus open?
Universal Windows Direct of Columbus is closed now. It will open tomorrow at 10:00 a.m.