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Universal Windows Direct of Columbus

4.0

About this business

Location details

3563 Interchange Rd, Columbus, OH, 43204, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.03,101 reviews
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Gregory N.'s profile image
Gregory N. 
3 years ago

I am not fully satisfied yet with my windows until I see how the winter season goes. There are a few things that have disappointed me. 

Business response:

Gregory, we appreciate you sharing this feedback with us and truly sorry to hear your disappointment with some parts of this experience. If you wish to discuss any concerns you may have at this time, please contact us at (855) 293-7813 for assistance.^J 

Review in Columbus, OH's profile image
Review in Columbus, OH 
3 years ago
Larry S.'s profile image
Larry S. 
3 years ago
Review in Etna, OH's profile image
Review in Etna, OH 
3 years ago
Nicole B.'s profile image
Nicole B. 
3 years ago

Business response:

Hi Nicole, I apologize that your install is taking longer than desired to be completed. Your parts are ordered and we are simply waiting for them to finish production. Thank you for your patience and we look forward to completing your project as soon as possible. ^AM 

Randy W.'s profile image
Randy W. 
3 years ago
Review in Gahanna, OH's profile image
Review in Gahanna, OH 
3 years ago

Business response:

Hi, Jamie. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more and help as we can. Please send an email to customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist. ^JD 

Deborah B.'s profile image
Deborah B. 
3 years ago
Chris R.'s profile image
Chris R. 
3 years ago

From start to finish the overall process was great! The sales rep was amazing in listening to what we were looking for sons staying in our price range. 

Business response:

Hi, Chris. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^J 

Frequently asked questions about Universal Windows Direct of Columbus

How is Universal Windows Direct of Columbus rated?

Universal Windows Direct of Columbus has a 4 star rating with 3,101 reviews. 

When is Universal Windows Direct of Columbus open?

Universal Windows Direct of Columbus is closed now. It will open at 11:00 a.m.