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Universal Windows Direct of Indianapolis

4.6

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

6520 Corporate Dr, Indianapolis, IN, 46278, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.61,268 reviews
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Jared N.'s profile image
3 years ago

Business response:

Hello, Jared. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! ^AM 

Melinda W.'s profile image
Melinda W. 
3 years ago

Professional and pleasant 

Business response:

Hi, Melinda. Thank you so much for leaving us a stellar review! ^AM 

Kristen C.'s profile image
Kristen C. 
3 years ago

Business response:

Hello, Kristen. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!^JD 

Karie C.'s profile image
3 years ago

Business response:

Hi, Karie. At Universal Windows Direct of Indianapolis, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please let us know at customerservice@universalwindowsdirect.com! ^AM 

Dan T.'s profile image
3 years ago

Did a great job. Knew what he was doing! 

Business response:

Hi, Dan. Thank you so much for leaving us a stellar review! ^AM 

Customer in Noblesville, IN's profile image
Customer in Noblesville, IN 
3 years ago

The only real issue we had was the amount of time to get the door installed. I wish we would have been able to schedule the install when we ordered the door. By the time the door was ready we had to wait another 4-5 weeks I believe. 

Business response:

Hello, thank you for your feedback and I apologize for the long order to install timeline. I hope you are enjoying your new door! ^AM 

Lindsay B.'s profile image
Lindsay B. 
3 years ago

Business response:

Hello, Lindsay. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! ^AM 

Customer in Fortville, IN's profile image
Customer in Fortville, IN 
3 years ago

Business response:

Hi Doug, thank you for your feedback--we appreciate you taking time to share your experience. We apologize for the inconvenience and look forward to correcting the issues at your service appointment. Should you need anything in the meantime, please reach out to us directly at customerservice@universalwindowsdirect.com. ^AM 

Sandra S.'s profile image
3 years ago

The workman where great but my door is not done because the storm door was to big. Don’t know when they will be back because know one has called, text, or sent an email. Poor communication!! 

Business response:

Hi Sandra, I apologize that we haven't given you a 5-star experience. I did make the service team aware of the feedback you shared and asked them to get in touch with you for service. Thank you for your patience! ^AM 

Frequently asked questions about Universal Windows Direct of Indianapolis

How is Universal Windows Direct of Indianapolis rated?

Universal Windows Direct of Indianapolis has a 4.6 star rating with 1,268 reviews. 

When is Universal Windows Direct of Indianapolis open?

Universal Windows Direct of Indianapolis is closed now. It will open tomorrow at 8:00 a.m.