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Universal Windows Direct of Indianapolis
- Windows Installation
- Indianapolis, IN
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
6520 Corporate Dr, Indianapolis, IN, 46278, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Business response:
Hello, Danielle. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!
We are returning customers and I had already recommended universal windows to my sister before the latest install. This past install is still waiting to be completed and it was supposed to be this week. After multiple calls I was pushed to the service department to finish the job and still have to wait 3 more weeks. Lack of communication is crazy and the customer service department protects the warehouse group. I have been in customer service for 10 plus years and dealing with unhappy customers is not fun but happens.
Business response:
Hi, Jill. We are sorry to hear that we didn't meet your expectations. We have very high expectations at Universal Windows Direct and would love the opportunity to improve. Please get in touch with us at customerservice@universalwindowsdirect.com!
Business response:
Hello, Emily. Thank you for the review! We truly appreciate it. Please don't hesitate to reach out if you need anything!
Yes
Business response:
Hi, Robert. Thank you so much for leaving us a stellar review!^JD
Business response:
Hello, Customer In Kokomo,. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!^JD
Business response:
Hello, Makenzie. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!^JD
Business response:
Hello, Anna. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!^JD
The installation crew did an excellent job! The windows and doors were installed quickly and efficiently. We love our new windows and doors!!
Business response:
Thank you so much for your kind words, Heidi. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to reach out if you need anything!^JD
Frequently asked questions about Universal Windows Direct of Indianapolis
How is Universal Windows Direct of Indianapolis rated?
Universal Windows Direct of Indianapolis has a 4.6 star rating with 1,583 reviews.
When is Universal Windows Direct of Indianapolis open?
Universal Windows Direct of Indianapolis is closed now. It will open at 8:00 a.m.