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Universal Windows Direct of Indianapolis
- Windows Installation
- Indianapolis, IN
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
6520 Corporate Dr, Indianapolis, IN, 46278, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Business response:
Hello, Tracy. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!
Very good
Business response:
Thank you so much for your kind words, Marjorie. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to reach out if you need anything!^JD
We had a good experience with Universal Windows Direct. And the windows in addition to looking nice, do keep the cold and heat out. The windows they replaced were very drafty.
Business response:
Hello, Linda. We really appreciate you taking the time out to share your experience with us and thank you for trusting us with your home improvement project!^JD
The windows are a very high quality, the installation was very quick and painless as a home owner and I can already tell a difference!
Business response:
Hello, Ashley. We really appreciate you taking the time out to share your experience with us and thank you for trusting us with your home improvement project!^JD
Business response:
Hello, Linda. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!^JD
Business response:
Hello, Jill. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!^JD
Business response:
Hi, Customer In Speedway,. We are sorry to hear that we didn't meet your expectations. We have very high expectations at Universal Windows Direct and would love the opportunity to improve. Please get in touch with us at customerservice@universalwindowsdirect.com!
Business response:
Hello, Customer In Logansport,. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!^JD
The windows themselves are some of the best on the market. The customer service aspect of this business does not match the quality of their product. I had to call several times just for updates. No one seems to really be on top of things. Multiple run arounds. Overall terrible communication and bad customer service.
Business response:
Hi, Corey S. . We are pleased to hear that you are happy with your new windows and apologize for the communication issues. If you need anything, please don't hesitate to reach out! Thank you for trusting us with your home improvement project.
Frequently asked questions about Universal Windows Direct of Indianapolis
How is Universal Windows Direct of Indianapolis rated?
Universal Windows Direct of Indianapolis has a 4.6 star rating with 1,583 reviews.
When is Universal Windows Direct of Indianapolis open?
Universal Windows Direct of Indianapolis is closed now. It will open at 8:00 a.m.