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University Hospitals Urgent Care Broadview Heights
- Urgent Care
- Brecksville, OH
About this business
Location details
9000 Treeworth Boulevard, Suite A, Brecksville, OH, 44141, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
The PA I saw was great! The receptionist was very friendly. I waited a long time before being taken back then waited a long time in the room to be seen. The “nurse”, who wrote a Radiology badge wasn’t so friendly. I got the impression she was helping out but really didn’t want to be there. Facility was clean and modern looking. The examination table had the paper forming a triangle’s hypotenuse which didn’t look professional.
Every person I encountered was kind, efficient, and professional. Front desk/reception, MA, Provider, and Radiographer.
Business response:
We appreciate your thoughtful message. Thank you for taking the time to share it with us.
The nurse practitioner, Rachelle, and the office manager Sarah and care associate Tasha were wonderful. Unfortunately, the lady that did her vitals an x-ray was unbelievably rude three times. She also physically manipulated my daughter’s neck for the x-ray and with a little aggressive when scanning her neck. This is concerning as she was seen for a neck, injury and possible concussion. The lady just seemed very impatient and cranky. Nobody
Business response:
We’re sorry to see we didn’t meet expectations. Your feedback matters and helps us improve. Please contact us at https://www.uhurgentcare.org/about/contact.
The whole thing was very professional
Business response:
Thank you for the kind words. We appreciate hearing that our efforts are making a difference.
Very efficient. Quick service. Nice Doctor that spent time with me.
Business response:
Your feedback brightened our day. Thank you for taking the time to share your thoughts and support.
Efficient and on time. Provider was sympathetic and clear about the diagnosis. Very good experience.
Business response:
Thank you for your thoughtful message. We’re glad to know your feedback reflects the welcoming environment we strive to create.
The staff was amazing and very supportive
Business response:
Thank you for your kind words! We appreciate you taking the time to share positive feedback.
The entire team at the UH Urgent Care was awesome. Tony stitched me up and was excellent at teaching the nurse or tech with him. The nurse or tech was very professional and he was a call in from another facility! Impressive!
Business response:
Thank you for sharing this positive feedback. It means a great deal to our team.
We have used the online appointment system several times and we have never had to wait more than 10 min to be seen. Front staff and med assistants get you checked in quickly. We saw Tony a PA and he was super kind, efficient and has an amazing bedside manner. Never felt rushed.
Business response:
We’re grateful you left such encouraging feedback. Creating a welcoming environment is always our goal.
Frequently asked questions about University Hospitals Urgent Care Broadview Heights
How is University Hospitals Urgent Care Broadview Heights rated?
University Hospitals Urgent Care Broadview Heights has a 4.7 star rating with 1,599 reviews.
When is University Hospitals Urgent Care Broadview Heights open?
University Hospitals Urgent Care Broadview Heights is open now. It will close at 8:00 p.m.