This profile has been claimed by the business owner or representative.
University Oaks
- Apartments
- Kent, OH
About this business
Location details
500 Golden Oaks Dr, Kent, OH, 44240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 11:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Best place I lived in Kent. This is one of the more reasonably priced apartment complexes in Kent. The apartments are nice and clean on move in day. I decided to do random roommates and I was paired with some of the best roommates I could ask for. The staff are friendly, great and helpful. They plan events for the university oaks community to get us involved and really try to interact with everyone. When our freezer stopped working, maintenance came out almost immediately to fix It. If I wasn't old I would definitely live he... read more
Great location! One mile away from a biking/hiking path. Conveniently located near a grocery store and couple good restaurants. There are a lot of good areas to walk the dog...like the wooded area right next to the apartment complex. Cable/internet/heat/weight room/tanning are thrown in with the rent. The apartments are very nice. The office staff and Ethan are very nice people.
This is my second year living at university oaks. I love that it is conveniently located right off campus and it comes fully furnished. They are overpriced, but the amenities are nice. Maintenance has come in a timely manner and fixed any issues that I had. They do have a major parking issue that needs to be fixed and it sucks that you have to pay to park, but its a college apartment. They're going to milk you for your money anywhere you go. Overall, I've had no major issues and I plan on living there again next year!
My son lived here for 3 years. We were charged for renter's insurance the entire time even though I submitted our own insurance multiple times to the office. My son moved out 10 days before his lease was up and had to be out of town the next day for work. Charged $100 for his parking pass and was not allowed to mail it in. $100?????? Wow. The apartments are outdated and the furnishings falling apart. His carpet was disgusting when he moved in but we'll probably be charged for that too. 3 years of on time payments and the off... read more
Business response:
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience with University Oaks didn’t meet expectations, especially after your son spent three years with us. We truly value long-term residents and always aim to provide clear communication and fair service. We understand your concerns regarding renter’s insurance and the parking pass fee. Our policies do require documentation to be submitted and approved within specific timeframes, and parking passes must be returned in person to ensure a... read more
Moved into my first apartment and it was raining. The apartment flooded. Mold started growing and the walls got soft. I moved to another apartment. Mold was there too. I've notified management and maintenance. They told me to clean it. IT'S COMING FROM INSIDE THE WALL!?!?!? I CAN'T CLEAN INSIDE THE WALL! There is no parking. I pay $20 for a parking pass but have no guarantee I can park anywhere. Even the overflow lot is often filled and you don't need a pass to park there! Why am I paying for a PARKING PASS?!? Ma... read more
Business response:
Hi Jason - We apologize that your experience with us has been disappointing so far. Your feedback is important to us and we appreciate you taking time to leave a review. We do require all vehicles to have a resident parking permit to park in either our main parking lot or in the overflow parking lot which is conveniently located directly next to the University Oaks community. Parking is limited and parking near the apartment may not be guaranteed. Vehicles without passes are subject to being towed. We truly take matters ... read more
Do NOT rent an apartment from here. Management is shady and apartment was FILTHY when we moved in. Management was notified and did nothing about it. We cleaned the apartment ourselves and then they had the nerve to attempt a cleaning fee at the end of the lease. The rent is high the apartments are disgusting as are the halls, stairs and laundry rooms. Students and parents beware. Also reporting to the BBB.
it's a good location and the staff is nice but the pool is basically never open. Some of the buildings are significantly nicer than others and there isn't really a way of knowing what you're gonna get.
University Oaks Review: AVOID LIVING HERE! DO NOT LIVE HERE! After living at University Oaks for 2 years, I can tell you, it is NOT worth what you pay! Where do I even start... From the moment we moved-in, we had problems: -Mold left in the shower! -Dirty and dusty rooms. (My room smelled so bad when we moved-in, we knew a pet had to be living in it for AWHILE. -Cabinets that don't shut all the way -Internet connection won't stay consistent (your whole building shares multiple WiFi networks that are labeled for your room, ... read more
Do not live in this community. I have had the worst experience here. On the first day of move in, the apartment was FILTHY. The first thing I did was go buy cleaning supplies. Additionally, there was a repair that was told to me on Day 1 (hole in the ceiling). I was told that this hole was going to be repaired on Day 1. It never got repaired. I should not be responsible for begging the office to come into my apartment to fix something that they said they were on top of. The bathtub was filthy on the first day as well. The ha... read more
Frequently asked questions about University Oaks
How is University Oaks rated?
University Oaks has a 4 star rating with 303 reviews.
When is University Oaks open?
University Oaks is closed now. It will open tomorrow at 10:00 a.m.