This profile has been claimed by the business owner or representative.
Uptown in Canton
- Apartments
- Canton Township, MI
About this business
Location details
49730 Uptown Ave., Canton Township, MI, 48187, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
What more could you want? Pros: Good floor plans with in unit washer/dryer and dishwasher. Working plumbing, AC, and heating. Parking always available. Very quick and responsive maintenance. Great cost for the quality. Property manager is fair. Cons: Covered parking is a bit tight. No recycling program. Not much space for storage. I have lived here for 3 years now, and it's gotten even better with renovations and a more responsive office. I highly recommend this community.
Business response:
Thank you for your review. We appreciate your kind feedback and we are always at our office if you ever need anything!
6 Month Review Uptown stood out among our search of Apartments in the area were in high demand. The complex is built within the last 20 years and the grounds are well maintained. They have understandably had their own challenges through the pandemic, which is why I've been patient with their maintenance team as they seem short staffed. In our experience, it's been an overall great place to live, with a few setbacks with the move in process and timely repairs. Location is Uptown's best quality - many walkable amenities, salon... read more
Business response:
Hello! We appreciate you taking the time to leave us this valuable feedback. We are glad to hear you've been happy with your experience overall and we would be more than happy to chat with you about how we can improve with regard to our maintenance service. Thanks so much.
Uptown Uptown apartments is clean and is in a nice area. The apartment is spacious. The only real down fall is the neighbors above. I have complained about noise after 10pm several times but nothing has changed. David
Terrible Moves in last week found the ac system is not working. Saw spiderwebs daddy long leg spiders everywhere. Have them fix the AC now it’s not working again after a week. Found out leaking drain from AC onto carpet outside of the wall. They said they fixed the drain, but yet they didn’t dry out the carpet. Above the patio door ceiling there is water damage that was not fixed. Now after recharging AC system the system is not cooling down so it’s costing me money on electrical bill because obviously there is a leak in the... read more
Business response:
We understand your concerns and the frustration you're experiencing with the AC and as well as the other issues. It's important to us that these matters are addressed properly. We encourage you to reach out to our team at uptowncantonpropertymanager@beztak.com to discuss this further and find a resolution.
No attention to issues. I am a current uptown resident and I am appalled by the lack of customer service and upkeep on these units. The countless issues paired with being ignored by the office staff are not at all worth the price they charge monthly. Beware!
Business response:
Our team is committed to providing a high standard of service and maintaining the quality of our apartments. Your concerns are important, and we would like to address them directly. Would you please contact us via uptowncantonpropertymanager@beztak.com when you have a moment? We hope to connect with you soon.
Verified Renter The apartment looks nice from the appearance but think twice before you sign the lease as the management team is really hard to work with. And the building is poorly built with paper-thin walls. Not worth the money.
Business response:
We understand your concerns regarding our team and building construction. We take all input seriously as we strive for continuous improvement. Please reach out to us at uptowncantonpropertymanager@beztak.com so we can discuss your concerns in more detail.
Verified Renter I spent 3 years at uptown when it should have been less. I should have moved out when I got the keys to my 800 spft apartment and the entire living space was covered in dirt. I should have moved out when I noticed the dryer vent was not connected and it took a whole month for maintenance to fix it. I should have moved out when my apartment started to flood and i discovered they didn't have proper city drainage as the entrance to my patio double doors were the low point in the the valley. Once they had "proper... read more
Business response:
Ensuring resident satisfaction is a top priority for us, and we deeply regret falling short of your expectations. Your feedback is important to us, and we would appreciate the opportunity to address your concerns further. Please feel free to contact us at uptowncantonpropertymanager@beztak.com.
Verified Renter Have some structural leakage from roof outdoor patio, leakage upper floor water heater and water heater in my apartment needed to be replaced. Personnel in leading office and maintenance has been responsive. Overall not bad just wish I don’t have to experience this two weeks into apartment.
Business response:
Thank you for your insightful feedback. We appreciate you sharing your experience with us. It's wonderful to hear that our team has been attentive to your needs. We are dedicated to enhancing your living environment and ensuring your comfort. Please don't hesitate to contact us at uptowncantonpropertymanager@beztak.com for personalized assistance.
Bad management. Broken items in our unit! I didn't know how to express my frustration. We had a bad experience in the application process, but it was not the worst. We moved into the unit and found so many things broken(the broken spy hole allows you to stretch your finger out through the opening, leaking A/C, broken cabinet, and shower door). Can the leasing offing check out the property before renting it? We asked them to fix some items before we moved in, but they only set what they called the most emergent one, the leaki... read more
Business response:
Thank you for reaching out. We want to apologize for any inconvenience you have experienced in our community. Please know that we take your concerns seriously and want to work with you to improve your experience. Please contact our property manager directly at uptowncantonpropertymanager@beztak.com so that we may assist you personally. We eagerly anticipate resolving these concerns and improving your experience.
Frequently asked questions about Uptown in Canton
How is Uptown in Canton rated?
Uptown in Canton has a 3.7 star rating with 301 reviews.
When is Uptown in Canton open?
Uptown in Canton is closed now. It will open at 10:00 a.m.