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Vandergriff Honda
- Car Dealers
- Arlington, TX
About this business
Location details
1104 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
The fuel pump safety recall was supposed to take only 2 to 2.5 hours according to the recall letter. For reasons which were not explained to me, we didn't get our car back for over 24 hours.
Business response:
We apologize for the inconvenience you experienced with the fuel pump safety recall. We understand that the delay in returning your car was frustrating. Please reach out to our Service Director, Ricky Sandoval, at RSandoval01@vtaig.com for further assistance.
Quick, efficient, pleasant staff and a great waiting area
Business response:
Thank you for your kind words about our quick and efficient service, as well as our pleasant staff and great waiting area. We strive to provide a comfortable experience for all our customers.
Duane was great like usual. They had my car in and out in the expected quote time and no predatory suggested selling. Just the recall service was done.
Business response:
Thank you for your kind words about Duane and our service. We are glad to hear that your car was serviced in a timely manner. Your satisfaction is our priority, and we look forward to serving you again in the future.
Service Advisor Bryce Ramay was so nice to a little old lady. He went over and above. Bryce even helped me adjust my seat and my steering wheel. I can see my speed and gas level now .
Business response:
Thank you for your kind words about Bryce Ramay. We are thrilled to hear that he went above and beyond to assist you, especially with adjusting your seat and steering wheel. Your satisfaction is our priority, and we appreciate your feedback.
Always a good experience at Vandergriff Honda. Confident the repair fixed the problem.
Business response:
Thank you for your positive feedback! We are glad to hear that you had a good experience and that the repair resolved your issue. Your satisfaction is our priority, and we look forward to serving you again in the future.
My service advisor David Stripling was great. He made sure that we are comfortable and needs were taken cared of.
Business response:
Thank you for your kind words about David Stripling. We are glad to hear that he made sure you were comfortable and that your needs were taken care of. Your satisfaction is our priority, and we appreciate your feedback.
It was an excellent service.
Business response:
Thank you for your kind words about our excellent service. We are thrilled to hear that you had a great experience with us and appreciate your support.
Very helpful and accommodating,
Business response:
Thank you for your kind words! We are glad to hear that you found our service very helpful and accommodating. Your satisfaction is our priority, and we look forward to serving you again in the future.
Went there for oil change, and for open recall regarding fuel meters The service was done but while driving back I noticed a chirping sound coming from rear side, not too loud and not nonstop, but seems like something was left loose during service. The inspection report I got after said service doesn't indicate any area which needs attention but that sound started after the service was done
Business response:
Thank you for your feedback and for bringing this to our attention. We're glad to hear the service was completed, but we apologize for the chirping sound you're experiencing. It's important to us that your vehicle is in perfect condition, so we encourage you to reach out so we can take a closer look and resolve the issue. Please contact us to schedule a follow-up inspection at your convenience. Your satisfaction is our top priority!
Frequently asked questions about Vandergriff Honda
How is Vandergriff Honda rated?
Vandergriff Honda has a 4.5 star rating with 13,656 reviews.
When is Vandergriff Honda open?
Vandergriff Honda is closed now. It will open at 9:00 a.m.