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1104 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
I loved the customer service. But they forgot to rotate my tires after my oil change.
Business response:
Thank you for your feedback! We apologize for the oversight regarding your tire rotation. Please know that this is not the standard level of service we strive to provide, and we will ensure it is addressed for future visits. If there's anything else we can do to assist, please don't hesitate to reach out. Thank you again for bringing this to our attention!
Excellent service provided within an hour
Business response:
Thank you for your great review! We're glad to hear you received excellent service and that it was completed so efficiently. We strive to provide fast, top-notch service for all our customers!
Great customer service, make you feel like your important
Business response:
Thank you for your wonderful feedback! We're delighted to hear that our team made you feel valued and provided great customer service. Your satisfaction is what drives us, and we look forward to serving you again in the future!
Even though my regular serviceman was not available, Nancy stepped right in and took care of my needs.
Business response:
Thank you for your feedback! We're glad that Nancy was able to step in and take care of your needs in the absence of your regular serviceman. Providing seamless and reliable service is what we strive for, and we're happy to hear she delivered. If there's anything else we can assist you with, please feel free to reach out. We appreciate your continued trust!
Their Black Friday Special for an oil change and free shuttle was perfect. A+++!
Business response:
Thank you for sharing your positive experience! We're thrilled to hear that our Black Friday Special for oil changes and the free shuttle service met your expectations. Providing convenient and valuable deals is always our goal, and we appreciate your feedback. Thank you for choosing us, and we look forward to serving you again soon!
Salesman Don Lee is a natural at presenting a vehicle in an informative way. He listens to your wants and pays close attention to your needs. He maintains appropriate contact without being pushy. His video tours are detailed and he points out the important features that the buyer cares about.
Business response:
Thank you for your wonderful review! We're thrilled to hear that Don provided you with such a positive and informative experience. We take pride in having team members who listen to our customers and guide them through the process with care and attention to detail. We appreciate your feedback and hope to assist you again in the future!
I liked that everything was explained to me in detail.
Business response:
Thank you for your feedback! We're thrilled to hear that everything was explained to you in detail. Providing clear and thorough information is important to us, and we're glad it made your experience more enjoyable. If you have any other questions, feel free to reach out!
Fast service, accommodating personnel's.
Business response:
Thank you for your review! We're so glad to hear that you received fast service and that our team was accommodating. Providing efficient and helpful service is important to us, and we're happy to have met your expectations. If you need anything else, feel free to reach out. We look forward to serving you again!
Classy organization!!!! Exc
Business response:
Thank you for your kind words! We're thrilled to hear that you had a positive experience with us. We strive to maintain a high standard of service and professionalism, and your feedback confirms we're on the right track. If you need anything in the future, feel free to reach out. We look forward to serving you again!
Vandergriff Honda has a 4.5 star rating with 13,407 reviews.
Vandergriff Honda is open now. It will close at 9:00 p.m.