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1104 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Guy provided truly outstanding service for my Honda Pilot! He handled my complex maintenance request efficiently and was extremely professional. He kept me completely informed, and his transparent communication about pricing and timelines made the entire visit seamless. I appreciate his efficiency and excellent customer careit makes a real difference. I highly recommend Guy and the whole service team!
Business response:
We are ecstatic to hear about your wonderful experience! It's fantastic that you found our team member to be so professional and efficient in handling your complex maintenance needs. We're thrilled that the transparent communication about pricing and timelines made your visit seamless. Your recognition of the outstanding customer care and efficiency means so much to us. Thank you for recommending our service team - we truly appreciate your trust and look forward to continuing to provide you with excellent service!
Guy keeps me updated and provides valuable information about my vehicle.
Business response:
We are honored to hear about your positive experience with our team. It's wonderful to know that you're receiving consistent updates and valuable information about your vehicle. Your satisfaction with the ongoing communication and helpful guidance means a great deal to us at Vandergriff Honda. We're committed to keeping you informed and ensuring you have everything you need to maintain your vehicle. Thank you for taking the time to share your experience with us.
Very comfortable showroom. I enjoyed the waiting area.
Business response:
Thank you for your wonderful feedback about your experience. We are delighted to hear that you found our showroom comfortable and that you appreciated the waiting area during your visit. Creating a welcoming and relaxing environment for our customers is something we take great pride in. Your positive comments about the atmosphere and amenities mean a lot to our team. We truly value having you as a satisfied customer and appreciate you taking the time to share your experience with others.
Excellent service professional
Business response:
We genuinely appreciate your feedback about the professional service you received. Your recognition of our team's expertise means so much to us at Vandergriff Honda. We understand how important it is to provide outstanding service, and we're delighted that we met your expectations. Your experience reflects our commitment to maintaining the highest standards of professionalism in everything we do.
There was a little back and forth in the negotiation process, but nothing I didn't expect. Overall, I was very pleased with the experience and will go back to them if I ever purchase another Honda (which is a high possibility).
Business response:
We sincerely value your feedback about your experience with us. We understand that negotiations can involve some discussion, and we appreciate your patience throughout that process. It's wonderful to hear that you were very pleased with your overall experience. Your confidence in returning to Vandergriff Honda for future purchases means a great deal to us. We look forward to the opportunity to serve you again and continue providing the quality service you deserve.
Great service! They know how to treat their customers right.
Business response:
We are ecstatic to hear that you had such a wonderful experience with our team! Your kind words about receiving great service mean so much to us. We truly appreciate customers like you who take the time to share their positive experiences. It's feedback like yours that motivates us to continue providing exceptional customer care. Thank you for choosing Vandergriff Honda and for being such a valued member of our Honda family!
Fast service . Good explanation about was was done and what I needed to do or not to do.
Business response:
We are delighted to hear about your positive experience with our service team. Your feedback about receiving quick service and clear explanations means so much to us. We understand how important it is for our customers to feel informed about their vehicle's maintenance, and we're thrilled that our team took the time to walk you through what was completed and provide guidance for your next steps. Thank you for choosing Vandergriff Honda and for taking the time to share your experience with us.
Excellent service! The battery was replaced quickly and efficiently. The staff kept me updated throughout the entire processno surprises, no issues. The job was completed promptly, and I was in and out in record time.
Business response:
We are overjoyed to hear about your wonderful experience with our battery replacement service! It's fantastic to know that our team worked quickly and kept you informed every step of the way. We understand how valuable your time is, and we're thrilled that we could complete the work promptly and get you back on the road without any delays. Your feedback about our efficient service and clear communication means so much to us. Thank you for choosing Vandergriff Honda and for taking the time to share your positive experience!
I had a great service advisor. He kept me updated on everything.
Business response:
We are overjoyed to hear about your positive experience with your service advisor! It's wonderful to know that you received excellent communication and were kept informed throughout your visit. Clear updates during service appointments make all the difference, and we're pleased that our team delivered the attentive care you deserved. Thank you for choosing us, and we look forward to serving you again in the future.
Vandergriff Honda has a 4.5 star rating with 13,386 reviews.
Vandergriff Honda is closed now. It will open at 9:00 a.m.