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Vandergriff Honda
- Car Dealers
- Arlington, TX
About this business
Location details
1104 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
I love my advisor Van. He keeps me informed and up to date on my vehicle service.
Business response:
We are thrilled to hear about your positive experience with Van, our service advisor. Your appreciation highlights the importance of clear, consistent communication during vehicle service. Van's commitment to keeping you informed and providing excellent customer service is exactly the standard we strive to maintain for all our customers. Knowing that he has exceeded your expectations is incredibly rewarding for our entire team. We value team members like Van who go above and beyond to ensure customer satisfaction. Your feedb... read more
Hung Ho is my service advisor, he is a best advisor I ever met...He is very professional, very knowledgeable of his job, very patient, very friendly. He help me from the start to the end with a big smile! He answers all the questions I have and explained thoroughly and making sure I do understand completely.....I'm very please with the excellent service that I have received from Hung Ho! I will definitely refer friends and family to Hung Ho with all their cars service needs.... P.s. Thanks again Hung Ho for your excellent se... read more
Business response:
We are truly grateful for your exceptional review highlighting the outstanding service provided by Hung. Your detailed and heartfelt feedback not only recognizes his professional excellence but also underscores the level of customer care we strive to deliver. Hung's commitment to providing thorough, patient, and friendly service is precisely the standard we aim to maintain for every customer. Your willingness to refer friends and family speaks volumes about the trust and confidence you have in both Hung and our dealership. W... read more
I had a great experience. No complaints
Business response:
Thank you for your fantastic review! We're thrilled to hear that you had a great experience and that you have no complaints. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We look forward to seeing you again soon!
The service agent, Duane Hallowell, makes the process seamless and is very helpful.
Business response:
Thank you for your great review! We're delighted to hear that Duane made the service process seamless for you and was very helpful. We take pride in our team and their dedication to providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Great quick service from the team.
Business response:
Thank you for your positive review! We're delighted to hear that you experienced great and quick service from our team. Our goal is to provide efficient and effective service to all our customers, and it's wonderful to know we met that standard for you. We appreciate you taking the time to share your experience and look forward to serving you again soon. If there's anything else we can assist you with, please feel free to reach out!
Like the van to and from did have to wait there. They took care of me well
Business response:
Thank you for your fantastic 5-star review! We're delighted to hear that you had a positive experience with our shuttle service and that our team took excellent care of you during your visit. Your satisfaction is our priority, and it's great to know that we were able to provide you with the support you needed, even during your wait. Thank you for choosing us, and we look forward to serving you again in the future! If you have any additional feedback or questions, please feel free to reach out.
Everything about the service experience was excellent.
Business response:
Thank you for your wonderful feedback! We're delighted to hear that your entire service experience was excellent. Our team is committed to providing top-notch service, and it's great to know we met your expectations. If you need any further assistance or have questions in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!
Service was good and people is friendly
Business response:
Thank you for your positive feedback! We're pleased to hear that you had a good experience with our service and found our team to be friendly. Providing excellent customer service is our top priority, and it's great to know we met your expectations. If you need any assistance in the future or have further questions, please don't hesitate to reach out. We appreciate your support and look forward to seeing you again!
Excellent experience! My brake and check engine light came on and I called and let my service rep (Guy) know I was on the way. When I arrived, he came out, got all of the pertinent information and let me know he had already arranged for me to get a loaner. I did the necessary paperwork for the loaner and I was on my way in less than 20 minutes. In the past, I dreaded taking my car to the dealer for maintenance and repairs - but not anymore. My last three visits have all been AMAZING! My service rep treats me Iike a valued cu... read more
Business response:
Thank you for your wonderful review! We're so pleased to hear that you had an excellent experience with our service department and that Guy provided you with exceptional support. It's fantastic to know that you felt valued and appreciated during your visits, especially when it comes to something as concerning as brake and check engine lights. We strive to make every visit as smooth and efficient as possible, and it's rewarding to hear that your last three experiences have been amazing. Your shout-out to Guy and the team hand... read more
Frequently asked questions about Vandergriff Honda
How is Vandergriff Honda rated?
Vandergriff Honda has a 4.5 star rating with 14,015 reviews.
When is Vandergriff Honda open?
Vandergriff Honda is closed now. It will open at 9:00 a.m.