This profile has been claimed by the business owner or representative.
Vandergriff Honda
- Car Dealers
- Arlington, TX
About this business
Location details
1104 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Fast and accommodating. Thank you
Business response:
We are delighted to hear about your positive service experience. Our team strives to provide quick and accommodating service, and we appreciate that you recognized our efforts to meet your automotive needs efficiently. Thank you for taking the time to share your feedback and for choosing our service department. We value customers like you who appreciate the importance of prompt, responsive care. We look forward to serving you again in the future and continuing to provide the fast, customer-focused service you have come to ex... read more
Efficient service. Got in and out.
Business response:
Thank you for your feedback! We're glad to hear that you experienced efficient service and were able to get in and out quickly. Our team works hard to ensure that your time with us is smooth and hassle-free. We appreciate you taking the time to share your experience and look forward to serving you again in the future. Thank you for choosing us!
The all around experience was great. My service advisor Hung Ho always takes good care of me. He makes sure my experience is great
Business response:
Thank you for your wonderful feedback! We're delighted to hear that you had a great all-around experience and that Hung consistently takes excellent care of you. Providing exceptional service is our goal, and it's fantastic to know that Hung goes above and beyond to ensure your satisfaction. We appreciate you taking the time to share your thoughts, and we look forward to continuing to serve you in the future. Thank you for choosing us!
Pretty much have taken my SUV to Vandergriff for all service. Chris always takes care of me.
Business response:
Thank you for your loyal patronage! We're thrilled to hear that Chris consistently takes great care of you and your SUV. Providing excellent service and building strong relationships with our customers is what we strive for, and it's wonderful to know we're meeting your expectations. We appreciate you taking the time to share your experience and look forward to continuing to serve you in the future! Thank you for choosing us!
The stuff very nice, specially Hung he's very friendly and explained everything in detail Keep up the good work Hung Little too long for an oil change
Business response:
We appreciate your thorough feedback about your recent service experience. We're pleased to hear that Hung provided exceptional service by being friendly and taking the time to explain everything in detail. Our team takes pride in ensuring customers understand the work being performed on their vehicle. We acknowledge your observation about the oil change taking longer than expected. We continually work to improve our service efficiency while maintaining our high standards of quality and thoroughness. Thank you for highlighti... read more
Chris is a very thorough service representative. I appreciate having someone to communicate with on consistent basis.
Business response:
Thank you for your wonderful feedback! We're delighted to hear that Chris has provided you with thorough and consistent communication during your service experience. Our team is dedicated to ensuring that every customer feels informed and supported throughout their visit. Your appreciation for Chris's efforts reinforces our commitment to delivering exceptional service. We are proud to have him as part of our team, and we will make sure to share your kind words with him. Thank you for choosing us for your automotive needs, an... read more
Everything went smoothly. Thank you.
Business response:
Thank you for your positive review! We're delighted to hear that everything went smoothly during your experience with us. Providing a seamless and enjoyable process for our customers is our top priority. If you have any questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!
Overall the experience was ok however when I got home checking engine oil level noticed it's overfilled and I am assuming to dealership standards and specifications should be correct to have extra oil in engine compartment.
Business response:
Thank you for your feedback. We're glad to hear your overall experience was okay, but we sincerely apologize for the issue with your engine oil level being overfilled. Ensuring that our services meet the highest standards is very important to us, and we appreciate your bringing this to our attention. To address this concern directly, please reach out to our Service Director, Ricky Sandoval, at RSandoval01@vtaig.com. He will be happy to assist you and ensure that this matter is resolved promptly. Thank you for giving us the o... read more
Measurements on brake lining were incorrect. I have a new vehicle but was told that 60% of my linings were gone. This is careless work by the technician.
Business response:
Thank you for bringing this concern to our attention. We take the accuracy of our measurements very seriously, and we're deeply concerned to hear about your experience with the brake lining assessment on your new vehicle. We apologize for any distress or inconvenience this may have caused you. We would like to investigate this matter thoroughly to understand how this discrepancy occurred and to ensure it doesn't happen again. Our Service Director, Ricky Sandoval, would like to speak with you personally about this issue. Plea... read more
Frequently asked questions about Vandergriff Honda
How is Vandergriff Honda rated?
Vandergriff Honda has a 4.5 star rating with 14,015 reviews.
When is Vandergriff Honda open?
Vandergriff Honda is closed now. It will open at 9:00 a.m.