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ABOUT Vanessa Whaley For over two decades, Paramount Residential Mortgage Group Inc. (PRMG) continues to be a Top 15 Leading Lender in the mortgage industry. As a privately held mortgage company and residential home lender, PRMG has successfully helped many borrowers purchase and refinance their homes throughout the United States. PRMG has fostered an aligned company culture “earned over time”. We have a saying here; the inside drives the outside. Therefore, it is imperative that our ops and sales teams are aligned. Our g... read more
526 Wards Corner Road Suite A, Loveland, OH, 45140, United States
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Always available when ever I needed her
Business response:
I'm absolutely thrilled to hear that you were satisfied with my availability, Sydnie. It's my priority to be there for my clients whenever they need me. Thank you so much for your kind words and the fantastic rating. It was a pleasure working with you at PRMG. Don't hesitate to reach out if you need anything in the future.
Verified by Paramount Residential Mortgage Group
She really helped me out and actually cared for what is best for me
Business response:
I appreciate your kind words and high rating, Kenneth! It was my pleasure to assist you and your best interests were always my priority. I am glad I was able to make your experience with PRMG a positive one. If you have any further needs or questions, don't hesitate to reach out. Thanks again! - Vanessa Whaley
Verified by Paramount Residential Mortgage Group
Vanessa always is very professional and keeps everyone informed !
Business response:
I'm truly grateful for your wonderful review, Carma! It's always my priority to provide a professional service and keep everyone informed. Your feedback means a lot to me and it's fantastic to hear that you were satisfied with your experience. Looking forward to working with you again in the future!
Verified by Paramount Residential Mortgage Group
great weekly reports
Business response:
I'm so glad to hear that you found the weekly reports helpful, Christina! I always strive to provide top-notch service and your feedback affirms the hard work we put in every day at PRMG. Thanks for your kind words.
Verified by Paramount Residential Mortgage Group
Really Great job
Business response:
Thank you so much for your review, Kristine! I'm thrilled to hear that you had a great experience with us at PRMG. Your feedback is highly appreciated and will help us to continue delivering top-notch service. Looking forward to working with you again in the future.
Verified by Paramount Residential Mortgage Group
Being able to joke an laugh a little.. an over just being treated like a person. Thanks again for the help on the process I got exactly what I was looking for in the home loan. All the ppl was nice an respectful an carried them selves an the company in a very professional manner while maintaining a fun an comfortable environment..
Business response:
Christopher, thank you so much for the excellent review and for taking the time to share your feedback with PRMG. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. I'm thrilled to hear that you had a positive and comfortable experience throughout the home loan process. Your kind words about the team and the professional yet fun environment we strive to maintain are truly appreciated. Hearing that you got exactly what you were looking for in your home loan... read more
Verified by Paramount Residential Mortgage Group
Wonderful communication. She let me know exactly what was happening and answered any questions I had at the time.
Business response:
I'm thrilled to hear that you had a positive experience, Lincoln. Maintaining clear and constant communication is a priority for me, and I'm glad to know that this was reflected in your interactions. Your feedback is greatly appreciated, and it was a pleasure to assist you. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Thank you for choosing PRMG.
Verified by Paramount Residential Mortgage Group
Great communication and fast at getting everything ready to close
Business response:
I'm thrilled to hear that you had such a great experience with the closing process, Tristan. Your feedback is greatly appreciated. At PRMG, we always strive to provide prompt and efficient service. We look forward to assisting you in the future. Thank you again for the 5-star review! Vanessa Whaley
Verified by Paramount Residential Mortgage Group
Great communication
Business response:
I'm thrilled to hear that you had a positive experience, Mollie! Your feedback is incredibly valuable to us at PRMG. Communication is a vital part of what we do and I'm glad that you found it to meet your expectations. I'm committed to providing the best experience possible, so your 5-star review means a lot. Look forward to working with you again in the future. Thanks once again for your kind words.
Vanessa Whaley has a 5 star rating with 101 reviews.
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