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ABOUT Vanessa Whaley For over two decades, Paramount Residential Mortgage Group Inc. (PRMG) continues to be a Top 15 Leading Lender in the mortgage industry. As a privately held mortgage company and residential home lender, PRMG has successfully helped many borrowers purchase and refinance their homes throughout the United States. PRMG has fostered an aligned company culture “earned over time”. We have a saying here; the inside drives the outside. Therefore, it is imperative that our ops and sales teams are aligned. Our g... read more
526 Wards Corner Road Suite A, Loveland, OH, 45140, United States
Get directionsVerified by Paramount Residential Mortgage Group
Great Communication and Customer Service
Business response:
Thank you so much, Leah, for your kind words. It was my pleasure to provide you with great communication and customer service. At PRMG, we always strive to make sure our clients feel understood and valued. I look forward to having the opportunity to assist you again. Warm Regards, Vanessa Whaley.
Verified by Paramount Residential Mortgage Group
Haveing someone in your corner helping you step by step and there to answer any questions and to help push through anything
Business response:
Thank you so much for your kind words and high rating, Hank. I'm thrilled to hear your positive experience with PRMG. It was my pleasure to be there for you every step of the way, answering your questions and assisting wherever needed. I'm here for you anytime you need help or have more questions. Thanks again for your trust in my services.
Verified by Paramount Residential Mortgage Group
Vanessa always does a great job. She communicates well and thinks outside of the box.
Business response:
Thank you so much for your kind words, Felicia. I'm glad to hear that you're pleased with my service. I always strive to think creatively and maintain clear communication with my clients. I'm glad that added value to your experience with PRMG. Please don't hesitate to reach out if you need anything further.
Verified by Paramount Residential Mortgage Group
Loan approval was very quick and easy
Business response:
I'm thrilled to hear that you found the loan approval process to be quick and easy, Trevor. At PRMG, we aim to provide efficient and hassle-free services to all our clients. Your positive feedback is greatly appreciated and motivates me to continue delivering high-quality service. Please don't hesitate to reach out if you need any further assistance. Thank you for your 5-star rating!
Verified by Paramount Residential Mortgage Group
being friendly and paying attention to details. Keeping me informed about my purchase. Easy to deal with. Just an all around great experience. Thanks
Business response:
I'm immensely grateful for your kind words, Terry. It was a privilege to assist you, and I'm glad to hear that you had a great experience with us at PRMG. Your satisfaction is my topmost priority and it's always rewarding to hear that it's making a difference. I'm thrilled that you found my attention to detail and constant updates helpful. Your positive feedback motivates me to keep striving for excellence. Thank you once again for your review and for trusting me with your purchase. Looking forward to serving you again in th... read more
Verified by Paramount Residential Mortgage Group
Punctual . Always willing to answer my questions and not make me feel bad for calling !!
Business response:
I'm absolutely thrilled to hear that you had such a positive experience, Alton! Helping you navigate your journey with PRMG and answering any questions you have is my top priority. Please don't hesitate to reach out if you have any more queries in the future. Thank you for your kind words and the five-star review!
Verified by Paramount Residential Mortgage Group
Love it when a LO provides updates without being asked for them.
Business response:
Thank you so much for your positive feedback, Connie! I'm thrilled to hear that you appreciate the regular updates. Ensuring my clients are well-informed and comfortable throughout the process is a top priority for me at PRMG. Your 5-star rating truly motivates me to continue delivering the best service. If you have any further needs or questions, do not hesitate to reach out. Thank you again!
Verified by Paramount Residential Mortgage Group
It was great
Business response:
I'm thrilled to hear you had a great experience, William! Thank you for your kind words and for the 5-star rating. It was a pleasure to work with you and assist with your needs. If you ever need anything in the future, please don't hesitate to contact me. Thanks again for choosing PRMG! -Vanessa Whaley
Verified by Paramount Residential Mortgage Group
Vanessa made it easy to buy my first home.
Business response:
Thank you for your kind words! We're delighted to know that you had a fantastic experience with us. Our team strives to make every visit special, and your review reinforces our commitment to providing outstanding service. We appreciate your support and can't wait to welcome you back for another memorable visit!
Vanessa Whaley has a 5 star rating with 101 reviews.
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