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10286 Brook Rd, Glen Allen, VA, 23059, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 6:00 p.m. | |
Sun | 8:00 a.m. to 6:00 p.m. |
The community is very welcoming and inclusive. There are a variety of activities and events offered to engage, educate and entertain the residents. The property is well-maintained and contains to undergo updates and renovations. As a result, the rates have increased slightly.
Business response:
Thank you for taking the time to leave a review! We appreciate your positive feedback and are delighted you had a great experience with our community. We value your input and look forward to continuing to provide excellent service.
Great staff! Friendly and helpful... planned outings all the time. The calendar is full but you don't have to do anything or you could do everything. 100% recommended! I've never seen my dad happier!
Business response:
Thank you for taking the time to leave a review! We appreciate your positive feedback and are delighted you and your dad are having a great experience with our community. We value your input and look forward to continuing to provide excellent service.
Everyone has been very welcoming and happy to have Mom here. We like the helpful staff and other residents. The food is fabulous and the activities look fun.
Business response:
Thank you for taking the time to leave a review! We appreciate your positive feedback and are delighted your mom is having a great experience with our community. We value your input and look forward to continuing to provide excellent service.
The facility is beautiful and well-maintained. The staff is professional and dedicated to providing quality customer service.
My wife and I had a very nice visit and guided tour with [name removed]. the apartments were beautiful are favorites were Magnolia, Ashland, and Henrico. Oh The food we had was great and the menu was fantastic. We’re hoping to move in early spring of next year. Looking forward to meeting [name removed] and the Very friendly staff. Thanks for the lovely visit
While we have been here only half a month our experience has been entirely positive. Residents and staff to a person are extremely friendly, and Verena is very well managed. In summation, a fine experience.
Business response:
Thank you for taking the time to leave a review! We appreciate your positive feedback and are delighted you have had a great experience living in our community. We value your input and look forward to continuing to provide excellent service.
By & large this is a friendly and safe place to live in. It lacks recreational areas, a theater, a community/lecture room and the cultural and recreational trips are few and far in between. Likewise dining area and food quality need some improvement.
Business response:
Thank you for taking the time to share your feedback with us. We value the experiences of all our residents and we're sorry to hear that we may have not met your expectations. To better understand your concerns and address any issues you may have encountered, we kindly ask that you take a moment to email us at info@trueconnectioncommunities.com with additional information about your visit. Our team is committed to addressing any concerns and making your experience with our community a positive one. Thank you for your underst... read more
My wife & I have been at the Verena at the Glen, VA., for the past two years. By and large it has been a pleasant and postive experience due to a caring, dedicted administrative staff coupled with a warm and friendly maintenance and other services help. Residents are friendly, frequently in good spirits and ready to give a hand whenever and to whomever may need it. Social, cultural and religious activities are available. The place is ideally located in close vicinity to professional offices, various eateries and large and sm... read more
I chose Verena at the Glen because I really liked the atmosphere, the friendliness of the people, and the homey feeling you get when you walk in. The apartment size I have is adequate for what I need. You are able to have up to 2 pets. They do also have a nice cement walkway that goes all the way around, in good weather it is great for walking. I really love it here and would definitely recommend them to others looking.
Verena at the Glen has a 4.3 star rating with 85 reviews.
Verena at the Glen is open now. It will close at 6:00 p.m.