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Victory Home Remodeling
- Contractors
- Holmdel, NJ
About this business
Location details
101 Crawfords Corner Rd, Suite 4505, Holmdel, NJ, 07733, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Decent windows, they did a nice job installing them cleaned up after themselves, I should have done some more research a bit over priced should have went to a manufacturer's web site and had them connect me with a dealer and installer I feel I could have chosen a better grade window for the same money.
Business response:
Thank you for your feedback. Were glad to hear that you were satisfied with the installation and cleanup process. Wed like to clarify that the windows you received are a custom-engineered model specifically designed for our company by the manufacturer MI, and this particular model is not available through any other dealers or installers. Our windows are built to a high standard, and we back them with a 50-year warranty to ensure long-term quality and performance. If you have any further questions or concerns, please feel fre... read more
This company used high pressure tactics to get my parents to buy a roof from them at an inflated rate for the area. They got another quote that was less than half of what this company quoted. They cancelled with a certified letter in the appropriate time frame. Then they came back a few days later with a price that was $6,000 less and again, pressured my parents into signing. My mom said she signed because they just wouldnt leave the house. They also said they never received the initial letter in time (which is a complete li... read more
Business response:
Thank you for your feedback. We understand that appointments may vary in length and time depending on the homeowners wants and needs. We strive to provide accurate and fair pricing tailored to each homeowner's needs. It appears this project has already been canceled. If there are any further concerns or if you would like to discuss this matter in more detail, please reach out to us directly. We are committed to addressing any issues and ensuring a positive experience for all our customers.
They literally try to sell you a warranty that the manufacturer already offers. Got an estimate of 3 times the cost of a legitimate companies quote. Beware of this company they are predators
Business response:
***********, all of our warranties include labor. The manufacturers warranty is for the products themselves. Although we aren't the cheapest, we certainly are not the most expensive but we do pride ourselves on having the best value in the industry. We do all work for no money down and assume all the risk before we finish every project. I'm sorry you feel this way about our company!
Victory knocks on my door and tells me they are "working on other homes in the area" and asks if I would be interested in a free estimate. They do this 2 x a week! They not only knock and ring and stand at the door waiting for 20 mins until I come they also walk my property looking into my house . I have told them I'm not interested and start of the convo with manners trying to make it short and sweet I'm not interested without being rude. Victory workers are then pushy continue to talk over you do not leave when you ask the... read more
Business response:
Thank you for the feedback and we will take the necessary internal steps to make sure nothing like this ever happens again. Our reps are trained to take a 'No' just as gracefully as they can take a 'Yes.' I know this wasn't your experience and hopefully you can understand this is not a reflection of our company.
Last May 30 had them install a bay window and a new patio door. While installing the bay window bricks we're knocked loose. They were never reinstalled right. Window evidently was not insulated right because you can feel a breeze through it. When installing the patio door they cracked my ceramic tile and never repaired. Still waiting for them.
We had a scheduled consultation at 5pm for a free estimate on the cost for new siding. The representative had me walk around my home but as we did this he was pulling my siding pieces out and also moving the flashing around my windows. I asked him to please do not do that as this has nothing to do with you giving me an estimate on new siding. He began to get agitated and said it was already coming apart anyway. That was strike 1 and then comes inside and gives this long presentation that was never stated that we needed in or... read more
We used Victory Home Improvement for our roof replacement. They did a very good job & were very efficient. However, after the work was completed an inspector from Victory came to check on the work. At this point he told us that the gutters could not be installed as the wood was rotten under the fasia and had to be replaced. When the fasia and soffit was removed, there wasn't and damaged wood. We feel he took advantage of us as seniors and having no knowledge of roofing,causing us to spend a significant amount of money we did... read more
Business response:
We deeply regret any distress caused by the recent inspection of your roof and subsequent work. We're committed to investigating the matter thoroughly to prevent such incidents in the future. While we stand behind our work, we understand your concerns and are willing to reevaluate the situation. Our goal is always to provide accurate assessments and transparent solutions. We invite you to please call us to address any further concerns you may have. Your satisfaction is paramount, and we're dedicated to making things right.
I just had a salesman from this company replace my roof. Not going into to much detail, but for the price they have quoted, I can buy a decent condo in ************* or redo the kitchen and 3 bathrooms and probably will still have some money left over for a nice 10 days European cruise. I was promised an "itemized" proposal.. What I had, it was just hand written notes from our conversation. No business card, no brochure..Nothing. Feels like a scam.
Business response:
Thanks for the feedback and appreciate the concerns. We can certainly give you a hand written quote if none was left for you. We pride ourselves on value and are always conscience of our pricing. Please call our office at ************ and we can get you everything you need.
My husband and I live in a retirement community and are looking for a company to replace four front windows. I went on line to sign up for quotes. Victory home improvements called us and set up a time to give us a quote-between 9 am and 10 am. They texted my husband to say that they would be late and would not arrive until the hours of *****. They did come but would NOT give my husband a quote unless I was at the house. Victory wanted my husband to call me to see if I could come home. I did stay home this morning but left th... read more
Frequently asked questions about Victory Home Remodeling
How is Victory Home Remodeling rated?
Victory Home Remodeling has a 4.7 star rating with 2,782 reviews.
When is Victory Home Remodeling open?
Victory Home Remodeling is open now. It will close at 7:00 p.m.