Victory Home Remodeling

Business response:

Lynda, thank you for the wonderful review! We're so glad to hear the crew did a great job and that you're happy with the finished project. We also had to smile at your comment about the heat lamp! It's those little details that often make the biggest difference in comfort, and we're thrilled you're already enjoying it. Thank you for sharing your experience. We hope your home feels warmer, more comfortable, and even more enjoyable for many seasons to come! 

Business response:

Bernadette, thank you for your thoughtful review! We love hearing that our team made you feel confident throughout the process. Home improvement is an important investment, and you should never feel uncertain about the people you're working with or the decisions you're making. It's wonderful to know the crew arrived on time, treated you with kindness, and took the time to provide all the information you needed. Building trust with our homeowners is just as important as delivering quality workmanship. We're so glad your exp... read more

Business response:

Marjay, thank you for the wonderful review! We love hearing that you're enjoying both your new windows and gutters. Those upgrades not only give your home a fresh new look, but also add comfort, efficiency, and protection for years to come. It's always rewarding to know a homeowner is happy with the finished result, and your kind words mean a lot to our entire team. We hope every rainy day and every beautiful view through your new windows serves as a reminder that you made a great investment in your home! 

Business response:

Ulises, what a great review to read! Roofing projects involve a lot of moving pieces, so it's especially rewarding to hear that the experience felt professional and well organized from beginning to end. We love that you took the time to recognize so many members of the team. Sarah, Jake, Chandler, Mike, John, and Frank all play important roles in helping homeowners navigate the process, and they'll be thrilled to know their efforts made such a positive impact. It's also great to hear the installation crew delivered from st... read more

Business response:

Steve, hearing that you'd recommend us to your friends and family is about the highest compliment we could ask for. Thank you for taking the time to share your experience. With a siding and gutter project, there's a lot that goes into getting the details right, so we're glad the professionalism of the crew, their expertise, and the final cleanup all stood out to you. A job isn't finished until the home looks great and the property is left spotless. We'll make sure Brett and Jordan see your kind words. They both take tremen... read more

Business response:

Maria, reviews like this are exactly why we do what we do. Hearing that replacing your windows was "the best thing we did this year" is an incredible compliment and one that our entire team will appreciate. As a repeat customer, your continued trust means so much to us. We're thrilled that not only are you enjoying the quality of your new windows, but that the customer service experience stood out just as much as the product itself. We'll be sure to share your kind words with Scott. Building lasting relationships with home... read more

Business response:

Torres, thank you for the recommendation and kind words! There's nothing better than hearing that your home looks great after the project is complete. Our team takes a lot of pride in delivering results that homeowners can be excited about, so we're thrilled to know you're happy with the finished product. Thank you for trusting Victory with your home and for taking the time to share your experience. Enjoy the transformation! 

Business response:

Thank you so much for this thoughtful review! What stands out most is that you've now trusted us with multiple projects, starting with your new gutters and now moving forward with a roofing project as well. That level of confidence means the world to our team. We're thrilled to hear that our customer service team helped make the process easy and enjoyable, and that the installation crew delivered the professionalism, efficiency, and craftsmanship you expected. A beautiful gutter system not only protects your home, but also ... read more

Business response:

Patty, thank you for the wonderful review! After trusting us with your windows, siding, and gutters, it means a lot to hear that the experience lived up to your expectations. Being on time, keeping the project organized, and treating a homeowner's property with care are details that often make the biggest difference, so we're thrilled those aspects stood out to you. We're especially glad to hear our project management team was thorough and helped keep everything running smoothly from start to finish. We'll be sure to share... read more