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Victory Home Remodeling
- Other
- Holmdel, NJ
About this business
Location details
101 Crawfords Corner Rd, 4505, Holmdel, NJ, 07733, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedWe had two projects done.Roof and Gutters. Frank Inzone was so helpful. He knew my questions before I asked.Great Guy! The crews were on time and knew their stuff. Very efficient.As far as clean up, my yard was so clean nothing left behind.My husband and I would highly recommend them,and will use them in the future.Thanks to all!!
Business response:
Thank you Lori!!! We're so happy you're happy!!!
RecommendedVictory did a fantastic job installing our windows. The salesman Justin came out and was very professional and explained the entire process from start to finish. They followed through on all of their promises. The crew was very efficient and you could tell they knew exactly what they were doing. The warranty and no money down was great too. Were very pleased and will be using them again.
The harassment they dish out to their “customers” is insane…do not use this company they will harass you over and over at all hours of the day and night trying to force you into buying and signing a contract that you absolutely don’t want especially being excessively over priced
Business response:
Hi Jeff, We're sorry to hear you feel this way, as the experience you've described is not the standard we strive to provide. After reviewing our records, we're unfortunately unable to identify any customer, appointment, or interaction based on your Facebook profile name alone. We'd genuinely like the opportunity to investigate your concerns and better understand what occurred. If you're willing, please send us a private message or contact our Customer Success team at CustomerSuccess@VictoryHRG.com with your name, address,... read more
After getting multiple quotes from several companies including Victory many where around the same price.. victory however was $35,000 more. A ridiculous amount.. it took for ever for them to get to the point. Whaat an insult to try and charge that much they are taking advantage of the people in the 55 and older community l. BEWARE !
Business response:
Thank you for taking the time to share your feedback. We’re sorry the estimate and overall experience felt frustrating, that’s never our intention. To clarify, this appointment was scheduled through a direct online request you submitted, and throughout the consultation we worked directly with you as the decision-maker. We did not speak with or involve your mother at any point who is the owner of the home within the 55 and older community. Every project is priced based on the specific scope of work, materials selected, inst... read more
Zero stars if I could. Extremely aggressive, rude, and persistent. Came back multiple times with very scammy tactics. Beware!
Business response:
Victory Home Remodeling is a licensed and insured contractor that operates in compliance with local regulations. We’ve documented this feedback internally.
We were disrupted by one of their sales people around 9:30 AM today (the day after Christmas) claiming they were “just driving by” because they just finished a job with our “neighbor Mike” who doesn’t exist and then had my husband on the front step trying to tell them we weren’t interested for about 20 minutes - even after he told them multiple times that we weren’t interested in a roofing estimate and that he would like to get back to his family. Somehow we were suckered in to a bs meeting that we’re still not interested in... read more
Business response:
Thank you for taking the time to share this feedback. We’re truly sorry to hear about this experience, it’s concerning to us and not reflective of our company standards. To clarify, our teams do not selectively drive by individual homes, nor should there ever be multiple representatives visiting the same household in a single day unless it is requested. When we complete a project within a township, our process is to respectfully offer our services to neighboring homes in the area at that time. If this interaction was in fa... read more
under no circumstances use this company. It does nothing but harass people claiming a neighbor is doing work on another block. When you call them on it, I was called names and was extremely rudely spoken too. when I called this horrible company I was put on a list for home remodeling. I would not use your service if this was the last company. gain business my doing the right thing, not harass people because your slow. Horrible company..
Business response:
We’re very sorry to hear about this experience and apologize for any frustration this may have caused. It’s absolutely not the level of professionalism we expect from our team. For clarity, we only canvass in townships where we have been permitted by the town council and where we’ve recently completed work. Our representatives are trained to be respectful at all times and its clear that we failed here. The behavior you described is deeply concerning and not something we tolerate. We weren’t able to locate your information ... read more
Recommendedwe had our gutters replaced and everyone that we met with was very professional and knowledge and not pushy. I felt very good about the entire process. no mess great clean up. would recommend. I have become very disappointed in Victory after I had a scheduled appointment to fix a minor issue . I had a a 2 hour window slot and even called the person twice to inquire if he was showing up. I was sent to voicemail and he never nobody showed up. I then made called Victoryvand spoke to Brian in New Jersey. He apologized and he... read more
Business response:
(Updated) : Thank you for sharing both your positive experience and your honest feedback. I want to sincerely apologize for the missed service appointment and the lack of communication, that’s not the standard we hold ourselves to, and I completely understand your frustration. I’m grateful we had the chance to speak directly so I could clarify what happened. Our scheduled representative experienced a sudden family emergency, and we failed to communicate that to you in a timely manner. That’s on us. I’m glad we were able to ... read more
Stop fucking soliciting. And if ya do, when I immediately tell you no, accept that and leave. Dont keep trying to engage with me. The next one comes to my house im calling the police. and thats for their safety.
Business response:
We sincerely apologize for the frustration this caused and we appreciate your feedback. To clarify, we only canvas in municipalities where we have been granted the proper permissions to do so or when we’ve recently completed an installation in the area — simply offering complimentary inspections and quotes while we are in town. That said, respecting homeowners’ wishes is a top priority, and if our team did not disengage promptly after you declined, that is absolutely not the behavior we train or accept. We take this seriou... read more
Frequently asked questions about Victory Home Remodeling
How is Victory Home Remodeling rated?
Victory Home Remodeling has a 4.8 star rating with 1,255 reviews.
When is Victory Home Remodeling open?
Victory Home Remodeling is closed now. It will open on Monday at 9:00 a.m.