Village Health Care

2.7

Nursing home
Gresham, OR

About this business

Healthcare Nursing home

Location details

3955 SE 182nd Ave, Gresham, OR, 97030, United States

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2.777 reviews

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Lesley I.

4 years ago

Brenda Ramirez, Activity Director is kind, caring and compassionate interacting with my Mother at Village Health and that means the world to me. Scheduling FaceTime visits are quick and easy and she always has kind words for my Mother and puts a smile on her face before each visit. Thank you Brenda for your dedication to your patients and my Mom The 5 Stars go to you !

Business response:

Thank you for taking the time to share this wonderful feedback. We’re so glad to hear that Brenda has made such a meaningful difference for your mother and your family. Her kindness, compassion, and dedication — especially in helping facilitate special connections like FaceTime visits — are truly appreciated, and we’re grateful you took the time to recognize her.

Coach R.

5 years ago

Wow! No one could have prepared me for such an awesome upgrade! My mom had stayed at the Village several years back and had complaints about her roommate, the bed, and the food. I contacted the director and she assured me that things were different; she even gave me her personal number. This is a completely different place indeed! From the moment she arrived they treated her like royalty, and she thrived in this atmosphere. Each person I met was so kind!!! They actually fought over who would do her hair--she loves them all ... read more

Business response:

Thank you for sharing this wonderful feedback. We’re thrilled to hear that your mother had such a positive experience and that the updates to the facility, along with the care and attention from our team, made a meaningful difference. Staying connected during such a challenging time is so important, and we’re glad our staff and technology helped support that connection. Your kind words truly mean a great deal to us.

Roxi G.

5 years ago

just learned about your reviews. Im reviewing Village Health Care. I live in this nursing home. I've been here 4 years. This is a comfortable and pretty place with wonderful Staff, both nursing and services. The Director of Nuses is wonderful and tries her best to keep us all safe and happy. Her name is Nicole. The Patient care Manager in my section is Dena. She is kind, patient and listens so well. She is also fantastic at organization and among her other duties, keeps track of all our appointments. Another wonderful worke... read more

Business response:

Thank you for sharing such thoughtful and meaningful feedback. It means so much to hear that The Village feels like home to you and that our team has made a positive difference in your daily life. We truly appreciate your kind words recognizing the team who worked hard to provide a safe, engaging, and compassionate environment.

Rpgpowner ..

6 years ago

Village Health Care is a fantastic skilled nursing facility on the edge of Portland and Gresham. The staff are all very friendly and knowledgeable and are clearly competent in their roles. I have had several patients and family members praise the care and kindness they received while at the Village. Also worth noting is their rehabilitation program; I have had several successful experiences and positive outcomes as a result of the great physical therapists and Resident Care Managers at the Village. I can't recommend them eno... read more

Business response:

Thank you for sharing this kind feedback. We’re proud to hear that our team’s knowledge, compassion, and dedication to quality care have made a positive impact for patients and families. We also appreciate your recognition of our rehabilitation program and care managers—it means a great deal to our entire team.

Bethane S.

6 years ago

I have found Village Health Care to be staffed with friendly, caring, competent staff who provide top notch care. The facility is clean and smells good... which is a strong indicator to me of good care being provided. The staff are friendly and helpful. Ther residents interact freely with staff which is another indicator that they feel well cared for. I would not hesitate recommending Village Health Care for my own loved ones who are in need of extended health care as well as post acute care.

Business response:

Thank you for sharing such thoughtful feedback. We’re glad to hear that our team’s friendliness, professionalism, and attention to care have made a positive impression, and that the environment and interactions you observed reflected a high standard of care. We truly appreciate your recommendation and your trust in our team.

Shawn R.

7 years ago

So far my experience has been quite enjoyable. The staff are very informative, helpful, and most of all they give you your dignity and respect. This has been my first major surgery as an adult. Getting rehabilitated through physical therapy, I couldn't have asked for a better team of professional and attentive therapists. The entire staff has been great and I am very appreciative.

Phil M.

3 years ago

After two weeks in the hospital, my husband was sent here for rehab. This was our first experience with such a facility. The everyday staff are amazing, caring, and professional. The RNs are in touch with the patient's needs and contact the proper medical providers when needed. Unfortunately there is significant delay in initiating proper treatment, such as antibiotics, etc. In addition, treatment managers to not contact family members routinely nor do they give details of care, planning, testing, etc. prior to the group s... read more

Business response:

We appreciate you sharing your experience and are glad to hear that the everyday team was caring and attentive. We regret hearing about the delays in treatment, communication challenges, and concerns with meals. We encourage you to reach out to the Administrator so these issues can be reviewed and addressed appropriately.

Michelle L.

3 years ago

Noone knows what is going on there. If someone you know gets put in the village, get them out! 1st they told my mom there was no money for pt for her. Then they said she refused pt so they couldn't charge her $450 a day instead of $190 a day. Then they moved into a room with a woman that refused to turn she TV down after 11p. My mom slept in the dining room setting at a table a few nights. Then they "forgot" to feed her a few meals. Until I found out and started calling everyone there. They wrote down everything my mom touc... read more

Business response:

We’re sorry to hear about the challenges you experienced regarding your mother’s care and billing. The issues you’ve described are very serious and do not reflect the standards we strive to uphold. We encourage you to reach out to the Administrator so your concerns can be reviewed and addressed directly.

L M.

4 years ago

Now that I have a chance to catch my breath--my spouse was very sick for 9 months--I want to share a few things so that people considering this place will be prepared. First, note that when my husband was in Providence Hospital, the social worker was quite surprised that I wanted to choose the rehab my husband went to. She explained, and I understood, that beds during the latter stages of the pandemic (this was late 2021 and early 2022) were scarce. She gave me a 'choice' of two places. I looked into them both and was not ... read more

Business response:

Thank you for sharing your experience. We take concerns regarding care, nutrition, and communication very seriously and encourage you to contact the Administrator so your feedback can be addressed directly.