Village Health Care

2.7

Nursing home
Gresham, OR

About this business

Healthcare Nursing home

Location details

3955 SE 182nd Ave, Gresham, OR, 97030, United States

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2.778 reviews

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L M.

4 years ago

Now that I have a chance to catch my breath--my spouse was very sick for 9 months--I want to share a few things so that people considering this place will be prepared. First, note that when my husband was in Providence Hospital, the social worker was quite surprised that I wanted to choose the rehab my husband went to. She explained, and I understood, that beds during the latter stages of the pandemic (this was late 2021 and early 2022) were scarce. She gave me a 'choice' of two places. I looked into them both and was not ... read more

Business response:

Thank you for sharing your experience. We take concerns regarding care, nutrition, and communication very seriously and encourage you to contact the Administrator so your feedback can be addressed directly.

Kelly C.

4 years ago

Village Healthcare: An absolute NIGHTMARE of a rehab hospital. I just returned home after a two week stay there after knee surgery. This was the only place the hospital could find for my after care. Here goes.... 1) The FOOD; , if you can call it that, is provided by Sysco. Sysco is a enormous food manufacturer that churns out the cheapest and least nutritious food for hospitals and nursing homes that want to bring down their food budget to nothing. There's nothing like unidentifiable food on ones plate to show a loving and ... read more

Business response:

We are sorry to hear that your experience did not meet expectations. We appreciate you sharing this detailed feedback, as it helps us identify opportunities to improve areas such as care coordination, communication, therapy services, and overall comfort during recovery. We encourage you to reach out to the facility Administrator so your concerns can be reviewed and addressed appropriately.

Winnie C.

5 years ago

My Mother was at Village. Frankly I would not want to see my worst enemy there. Everyday I talk to my Mother and everyday I would ask her if her hearing aids were in. No, I think they are in a safe or something. One morning I talked to the staff and told them I wanted her hearing aides in when I called her. They were not in. I called the nurses station again. The guy really did not seem to care and did not know where they were. I called Brittany a social worker to find out what was going on. We lost them. Really how long ... read more

Business response:

We are sorry to hear that your experience did not meet expectations. We appreciate you sharing this feedback, as it helps us identify opportunities to improve communication, care coordination, and support. We encourage you to reach out to the facility Administrator so your concerns can be reviewed.

Carol C.

14 years ago

They are short handed and also do not communicate with the family when there are problems. My step mom had a fall one evening and I was not contacted until morning. She ended up having brain surgery because of the fall. Also the family was given 2 different stories regarding the fall.