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Village on the Park Plano
- Assisted Living Facilities
- Plano, Texas
About this business
Location details
3670 Mapleshade Ln, Plano, Texas, 75075, United States
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My parents loved this place in the beginning. It’s lovely, original manager years ago was awesome. Activity director is great and loved by many, she is always upbeat and giving hugs to guests as well as residents . Lots of activities. Food is so so but has its good days, aids come and go but there were a couple awesome ones but there is usually a shortage. Current mgm is barely seen and if you do, is not pleasant but condescending to guests and residents. Have seen residents in wheelchairs pushing themselves back to their ro... read more
Anthology of Plano is a very nice place, and we've had a good experience there. Mom has gotten connected with some new friends. And she is getting great care!
My loved one is a resident at this facility. The staff is really nice and very helpful. The food needs some work, per my loved one. I would definitely recommend this facility to family and friends!
The positive is that it is a beautiful facility with a lot of activities. It's for lower level care. Unfortunately, with my dad's dementia he wasn't taking advantage of everything. I feel like communication was poor with families.
Business response:
Thank you for sharing your experience. We appreciate your feedback and will pass it along to our team.
I really liked Anthology of Plano a lot. However, the downside was I had called ahead before touring, and they they told me they took residents for sliding scale insulin. We ended up taking the whole tour, and at the end, the nurse said they were not accepting patients with sliding scale insulin needs. So we had a bit of a false start. Otherwise, I would have looked at them more seriously.
I toured Anthology of Plano and it was very nice, but also very sterile. It was almost like a big corporation would run it. Our tour guide kind of rushed us through a bit; and the secretary was very matter-of-factly. We had to come in and sit in a certain place, it was not very welcoming. They had a beautiful facility, but we chose another community because of the corporate-y feeling here.
Business response:
David, we are saddened at your review and would like to further discuss details with you. Please reach out to us at HR@AnthologySeniorLiving.com at your earliest convenience.
Overall we have been very pleased we have nothing but good things to say. When it comes to the care we are happy and they have him on a god schedule. He says the food is excellent. Even thought he does not participate in the they have plenty of different things going on during the days.
Business response:
Josh, Thank you for your review! We are pleased to read of your experience with Anthology of Plano. We pride ourselves in offering the best in care, accommodations, culinary and community experiences. We are honored your loved one has made his home with us and welcome you to share your experience with family and friends.
Our family had an in person tour and the staff were very friendly and helpful on the tour but they only had a one bedroom available and we wanted something bigger.
Business response:
Thank you for your review! We are pleased to read of your recent experience at Anthology of Plano. We understand you have to make the best choice for your loved one and hope you think of us if a future need arises. We are happy you have found us and welcome you to share your experience with family and friends.
We were very impressed from the moment we had our tour with Anthology, they had a welcome board for us and just made us feel very comfortable. The community is very clean, and on the newer scale of properties in the area. It is more modern with lots of natural light making it feel very inviting. The few holidays our loved one has experienced there - everything is very well decorated. They have a ton of activities, and it is in a great location. A very safe and nice neighborhood. It is expensive, but it is worth it and we wou... read more
Business response:
Mary G, Thank you for your review! We are pleased to read of your experience at Anthology of Plano. We understand the importance in making the community feel like home to our residents while also providing uncompromised care and a variety of daily activities for their participation. We are honored your love one has made their home with us and look forward to many years together!
Frequently asked questions about Village on the Park Plano
How is Village on the Park Plano rated?
Village on the Park Plano has a 4.5 star rating with 260 reviews.
When is Village on the Park Plano open?
Village on the Park Plano is open now. It is open 24/7.