Walberton Place Care Home - Country Court

4.7

Assisted Living Facilities
Arundel

About this business

Wellness Assisted Living Facilities

Location details

Yapton Lane, Walberton, Arundel, BN18 0AS, United Kingdom

Get directions

4.798 reviews

Select a rating

John A

2 months ago

Walberton Place has proven to be a great choice for my mother's new home. It is a beautiful and well planned home in the Sussex countryside and my mother has settled in very well and very quickly. I was apprehensive that she would be resistant to being placed in a care home but to my pleasant surprise she has taken to it well and there have been no issues or problems so far. She is well cared for and she and her surroundings are always clean and comfortable. She enjoys the food and is always sat in the cafe or restaurant or ... read more

Business response:

Thank you for your positive comments, we will let all of our team know your feedback which is very much appreciated.

Simon H

2 months ago

The staff at Walberton are very kind in their care for my Mother who celebrated her 100th birthday in February and unfortunately we were unable to be there - but all the staff certainly made up for our absence and went above and beyond to treat her to the most fantastic party. Thank you so much to everyone who made it a special day for her.

Business response:

Thank you for your feedback, it was our pleasure to help your mother celebrate this milestone of a birthday and ensure she had a fabulous day.

J E

3 months ago

Mum recently celebrated her 90th birthday. The staff were so accommodating and kind to support us in celebrating with her. Thank you for your ongoing care and support on a daily basis. The activities provided are always in keeping with the season and a lot of thought and preparation go into them .

Business response:

Thank you for your feedback, it was our pleasure to be part of your Mum's 90th celebrations and make this a family event for all of you to enjoy. We will pass your comments back to the team.

Neil C

3 months ago

I have notice the cleanliness of Mums room could be better, bit of food found under furniture. Having improved labeling off laundry still item are getting lost or misplaced, perhaps it would help if Mums clothes were returned into labeled draws , ie underwater, shirts, trousers (hung in wardrobe). Mum also needs more help with personal hygiene routines in mornings and evenings, cleaning dentures etc. Mum seem to enjoy many of the activities, just needs a little encouragement, always likes the singing. Overall Mum seem happy ... read more

Business response:

Thank you for taking the time to leave a review. We are glad to hear your Mum enjoys the food, activities and is making friends at the home. Thank you for raising these concerns with us, we can now assess the care needs and look at the laundry schedule. If you have any further questions, please speak to a member of the team. Thank you.

Julia N

4 months ago

What a beautiful care home, you can clearly see the care and attention the staff provide to the residents . All the staff are so friendly and kind . The facilities here are outstanding also so get the feel of a luxury hotel not just a care home. The location is also lovely

Business response:

Thank you for your positive feedback, we will pass your comments onto our internal teams.

Sally B

5 months ago

It is a lovely home, with very friendly and caring staff and good food. As it is purpose built the rooms are spacious and bathrooms appropriately set up. It has a welcoming atmosphere, and everyone is very well cared for. After escaping from a very different home elsewhere, Walberton Place was a breath of fresh air. It is an important part of the local community so parties and events are attended by locals and lots of relatives which gives a really good feeling. My friend was very happy there, and always treated with dignity... read more

Business response:

Thank you very much for your kind feedback, we will pass on to all departments

H G

5 months ago

Kind, compassionate care. Always treating their residents in a dignified fashion and their welfare their primary concern. This home has a serene quality about it which makes visiting a pleasurable experience. This care home is set in a very attractive setting.

Business response:

Thank you for your positive feedback, we will pass your comments onto to all of the team at Walberton Place.

J R

7 months ago

My admission to Walberton Place was dealt with efficiently and extremely quickly - thank you. I had a great ensuite room, spotless and spacious enough to accommodate my mobility equipment. I was able to have visitors in my room as well as being able to take people round the gardens or communal areas. I had numerous hospital appointments and visits from medical professionals. All of these were managed for me - so no stress! On hospital days I was given a packed lunch, or food was arranged for me should I come back late. I enj... read more

Business response:

Thank you so much for your positive feedback, we will pass your comments on to all of our team

Mark V

9 months ago

Mum went to the care home for 8 weeks of recuperation. On entering the home she was in a mentally bad place. The carers and management took time to get to know mum and her exact needs. Within 2 weeks mum was making great progress in regaining her confidence and recovery from a severe UTI. The peaceful and relaxing surroundings made a huge difference and supported mum's recovery. Mum returned home recently and the care home and staff made this a reality by treating mum with care and dignity at all times. Thank you so much you... read more

Business response:

Thank you for your positive feedback, we hope that your Mum continues to thrive in her recovery.