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Yapton Lane, Walberton, Arundel, BN18 0AS, United Kingdom
Get directionsMum went to the care home for 8 weeks of recuperation. On entering the home she was in a mentally bad place. The carers and management took time to get to know mum and her exact needs. Within 2 weeks mum was making great progress in regaining her confidence and recovery from a severe UTI. The peaceful and relaxing surroundings made a huge difference and supported mum's recovery. Mum returned home recently and the care home and staff made this a reality by treating mum with care and dignity at all times. Thank you so much you... read more
Business response:
Thank you for your positive feedback, we hope that your Mum continues to thrive in her recovery.
As an ex Care Home Manager the last thing I wanted to do was put my wife into care. Now I know Walberton Place Care Home is the best place she can be. Walberton is such a friendly happy place for her to be. The staff and care are second to none and she has flourished since being there.
Business response:
Thank you for your positive feedback which we are grateful to see, and that you are happy with the care your wife is receiving.
I came to visit today at your care home. I was very nervous to see my friend as I hadn't seen her for a few weeks. I used to clean for her and be her companion. So I have missed her terribly. I arrived and was greeted by a lovely receptionist, who was welcoming and told me where she would be, and her room. I was then greeted by a member of staff, who told me she was having her lunch, but I could say hello. When she saw me, her face lit up, and we had a huge hug. I let her finish her lunch and then she came and found me in th... read more
Business response:
Thank you for you kind and positive feedback, this really pleases us and we will pass your comments onto the team.
A lovely, clean and welcoming care home. My wife is very happy here. The facilities are excellent, as indeed is her spacious room. The standard of decor and cleanliness is outstanding. Food is very good, cakes are excellent!
Business response:
Thank you for your positive feedback. We are pleased that you are happy with the standards at Walberton Place.
My wife has been a resident for 2 weeks to enable me to have respite from caring for her, as she is disabled with MS. The care she has received has been excellent, and to me on my visits. We would not hesitate to request a return visit in the near future.
Business response:
Thank you for your positive feedback, it was lovely to be able to care for your wife for her second respite stay with us.
Friendly helpful staff, easy to approach, easy communication. Pleased with the level of care given to my mum. Accommodation is clean and spacious.
Business response:
Thank you for your honest feedback, we are pleased that you are happy with the level of care that we provide.
Such a big step for my 89 year old husband! Despite only being two week respite, any misguidings we had were misguided. Youer home & staff do everything. At all times myself & my husband were met with kindness & patience. Our family were made to feel most welcome, little ones included. In today's times. I feel you are all to be congratulated. As we get older I'm sure he will return to visit.
Business response:
We are delighted that your husband has settled so well at Walberton Place for his respite care. We hope to welcome you and your family back soon.
Because I did not requite care, I saw few staff. I expected my bed to be made daily, but that only happened once. I felt left to my own devices as I didn't need care. If I had my door shut, I wouldn't have heard or seen anyone, a lonely experience, unfortunately. The staff I did see were kind, but sometimes difficult to understand & they did not understand what I said.
Business response:
Thank you for taking the time to leave a review for Walberton Place. We have passed your comments and concerns to the Home Manager for action.
The care home provided outstanding support during the last 12 hours before passing away. All staff covered our needs to cope and deal with a very upsetting time. This does not surprise me as since Mum has lived there her needs and welfare were of the highest standard and their verbal chats were so good & personal. So much felt special.
Business response:
Thank you for your kind words, it was our honour to care and look after your Mum.
Walberton Place Care Home - Country Court has a 4.6 star rating with 90 reviews.
Walberton Place Care Home - Country Court is open now. It is open 24/7.