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Wallsend Vet Newcastle
- Veterinarians
- Wallsend, NSW
About this business
Location details
8 Kemp Street, Wallsend, NSW, 2287, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
very poor care and extremely unprofessional. Didnt even clean dogs wound but was happy to take near 200 bucks...
Business response:
Hey Adam, At Wallsend Vet patient care is always our biggest priority, so we appreciate you reaching out with your feedback! We understand that you were not the owner who bought your pup down for the appointment the other day, we did offer the option of surgical repair but also stressed that surgical repair will only require one or two sutures and would not be entirely necessary in your pups case. We were instructed by the owner that she would prefer to keep the treatment cost down if possible, and considering that surgical ... read more
I had my little dog in there with a suspected snake bite , I got a estimate upon admission and later that afternoon I received a phone call advising the anti venom will be in the $500 category i said yes . when i picked my dog up to be transferred to the 24hour vets I finalised the bill and on that bill they were still trying to charge me the full estimate and other amounts on top , when I challenged the vet about it , took 5 staff hovered around a computer for 25 minutes to work out the final cost and that's where they char... read more
You shaved a malamute for soiling herself. What the hell is wrong with you? Either learn about specific breeds or fire your staff!
Business response:
Hi Sara, our staff have had converations with the owner and I have personally spoken with the owner and apologised. A team member did make a mistake and I am currently reviewing these procedures with all staff members. Trudy - Practice Manager
I have been a client for 12 years with these vets and this may have been my dogs last visit, which I had explained to the nurse on the phone when making my appointment. The vet was 40mins late and I had watched a number of ppl who arrived after me go in to see the vet before me. My 4year child was patiently waiting with me and when I saw the vet take a look at a walk in animal over my appointment I said something and was told she will still be a few more minutes! Not good enough for a long time client. I will be taking my ... read more
Junk mail in letterbox despite notice specifying it was unwanted.
RecommendedI would not take my dog kayla any where else only for David and Peter and the nurses she may not have been here anymore.
Frequently asked questions about Wallsend Vet Newcastle
How is Wallsend Vet Newcastle rated?
Wallsend Vet Newcastle has a 4.2 star rating with 246 reviews.
When is Wallsend Vet Newcastle open?
Wallsend Vet Newcastle is open now. It will close at 6:00 p.m.