Weed Man Lawn Care

4.6

Lawn Services
Middleton, WI

About this business

Home Services Lawn Services

Location details

2211 Eagle Drive, Middleton, WI, 53562, United States

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Weekday	Schedule	Status
Mon	08:00 a.m. to 5:00 p.m.
Tue	08:00 a.m. to 5:00 p.m.
Wed	08:00 a.m. to 5:00 p.m.
Thu	08:00 a.m. to 5:00 p.m.
Fri	08:00 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.61,168 reviews

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Dave B

a year ago

After 30 years of taking care of my lawn myself I decided to hire weed man to take over. The first application was to consist of weed control and fertilizer. Within two days the results were horrifying. The manager came out to take a look and confirmed that the technician Not only did a poor job put used the wrong chemical. My yard is destroyed. We are worried that our 150 year-old Elm tree and 100 year-old black walnut tree will die. We are afraid to walk on our grass due to everything being dead. I have photos that I would... read more

Business response:

****, we'd like to thank you for taking the time to meet with us on the lawn to investigate the area of concern & develop a resolution plan. As discussed on our visit, we did confirm that the damage to the lawn was caused by a Technician applying the wrong product. Again, we sincerely apologize for this situation. We'd like to reassure you that the promise we made to cover the cost of reseeding to help the lawn recover still stands. We appreciate your understanding on this matter, as well as your willingness to allow us to c... read more

Kip K

a year ago

I Can't even start to tell you how disappointed I am with their service. And the follow up to my complaints was worse.I signed up for the 4 step weed control and fertilization program. They did the weed control and the fertilization the same day at 7am in the morning.I sent them pictures of the lack of fertilizer in some bare spots. They sent an 'expert out to review with me. He told me it looked fine, and that some had been absorbed, even though it was only 2 days later and we hadn't had any rain.I have been fertilizing my ... read more

Business response:

Hi ***, it appears as though this review has been submitted to the wrong business. The zip code you provided of ***** appears to be a zip code in the state of *********. The Weed Man Lawn Care operation you have submitted this review for does not operate in the state of *********. Weed Man is a franchise system, so most locations are independently owned & operated. As such, we are unable to assist you further on these concerns aside from recommending that you reach out to the proper local Weed Man Lawn Care operation in your... read more

Christine C

2 years ago

Used Weedman 3 years. Very disappointed. We have a 1/4 acre lot. On two sides of home the lawn is thin with many brown patches. Called for a manager several times. One finally came to home & did not investigate the lawn nor offer any solutions. The only offer was to not charge for one application. After spending nearly $2,000 and to continue business as usual & save on the cost of only one application is terrible customer service. We will be applying our own weed & feed. We received a call from a customer retention specialis... read more

Business response:

Hi *********, we appreciate your feedback. The initial Technician Visit that you requested was conducted, and our Team Member did inspect the areas of ***************** to make some recommendations. The presence of mature trees, recent concrete work and the need for some improved maintenance/cultural practices were the main focus of the discussion. We see that you did receive an overseeding service, but did not proceed with the recommended watering schedule provided - proper watering is important for any lawn, but it's cruci... read more

Jeanne M

3 years ago

Weedman is a joke, my husband and I are seniors on fixed income, we hired Weedman because they promised great results.They did 3 applications and the only thing they killed was the crab grass. The 4 other kind of weeds are still there growing strong. I called and complained and they said they would come and take care of them, they did come out and again still weeds. I told them I would pay them when they killed the weeds, they told us it takes a couple of weeks to see results. I waited weeks still no results now they says it... read more

Business response:

Hi ******, we're sorry to hear that you weren't satisfied with our services. When it comes to controlling weeds and achieving our ideal lawns, the end result often requires time, effort and patience. We always like to remind our customers that lawn care isn't magic - while some results should be visible with each application (such as the elimination of Crabgrass as mentioned in your review), full and complete results often require some more time and effort, which is why we offer our services as a continued program (as oppose... read more

Pat S

3 years ago

Isn't the customer always right? Not with Weedman. What a disappointment. 2023 is our first and last year we will use Weedman. I contacted Weedman this spring to get our lawn in shape. The lawn has been slowly browning over the summer until it looks really bad. Yes, we water 3x's/week & soak deeply. Weedman has been out to look at the problem on 2 occasions. Always told "it's a fungus" or "it's insects." Why after a treatment does nothing improve? Yes we follow their instructions. Why does neighbor's lawn abutting ours not h... read more

Business response:

Hi ***, while we understand that the state of your lawn may be causing you frustration, we do not expect our Team Members to sit through verbal abuse when they are attempting to diagnose & help rectify lawn issues. The Team Member in question (who was a Manager, not an Owner) has never had a complaint, much less any feedback that wasn't positive from our customers. After this situation occurred, we sat down to speak with him to get his side of the story. The Team Member maintains that when he arrived at the property to inves... read more