WellNow Urgent Care

Frank A. 

on Yelp

2 years ago

they are the worst run medical facility in the capital district. waited almost two hours to see a doctor when my turn can they took a guy ahead of me because he hurt his finger. (didn't stop him from using his phone) From now on its the ER for me. 

David B. 

on Yelp

3 years ago

After going in for a PCR test they sent a link to the results to my wife's phone. They claimed I had given them my wife's phone number even though they had been sending appointment confirmation texts to my own phone number. I thought that the results sent to my wife's phone were mine so I celebrated by having a maskless conversation with an 88 year old woman with asthma. My bad for not checking the date on the results right away but it turned out that they were results from a test I had taken a year ago. This place is a m... read more

Ashley T. 

on Yelp

3 years ago

Literally the worst, came here thinking it's a true urgent care and because I was experiencing Covid like symptoms, i was denied since they only test asymptomatic patients. Odd, but ok. So I went across the street to CVS took a rapid test in the car and the results were negative. I then returned to this urgent care again to be seen by a provider and I was denied again and was told that there are no providers at this location at this time. So i asked then why are you even open, she proceeded to say they are ONLY a Covid asymp... read more

Deborah L. 

on Yelp

3 years ago

Sunday of Labor Day weekend...in for a suspected UTI. Waited 3+ hours before leaving a urine sample. Fast forward to the end of December. In the mail is the statement for payment of the co-pay. Glancing at the services rendered I spotted false information. People....check your statements. This provider charged my insurance for a COVID test and a two-day turn around. No way, No how, did I or will I ever have a stinking COVID test. The fraud has been forwarded in the correct departments within my insurance company... read more

Ahmet K. 

on Yelp

3 years ago

I have been waiting for hours for the Covid test. They got the sample now I have to wait for the provider . Every step is taking forever . If you have unlimited time you are welcome. 

K H. 

on Yelp

3 years ago

As a nurse I am deeply disappointed with this facility. My husband's first experience was a complete disaster. The staff wasn't trained to provide the service he came in for. After multiple failed attempts they were finally able to help him. Our second visit wasn't any better. We were turned away at the door. The staff advised they were at capacity. I find this hard to believe given it was 5pm, they close at 8pm and the parking lot wasn't full. Even if they were full, they could have asked us to wait outside until they had a... read more