WellNow Urgent Care

Joanna A. 

on Yelp

3 years ago

I had just been in Utica for a couple of weeks and got a terrible sinus infection (August 28th) Went the Virtual appointment route, took a bit of time navigating the website (when you're sick everything is harder) Anyway, got a wonderful nurse who was very nice my meds were called into the local Walmart (they were great)! Everything went fine, just need to have patience as everyone is navigating the new normal. 

Adam M. 

on Yelp

5 years ago

Love the urgency of their staff I went in for flu like symptoms at 1:30p and came out at 2:45ish, thankfully it was great and no wait and it came up to 0 dollars 

Big R. 

on Yelp

a month ago

I'm literally here right now for almost an hr sitting here only for a job physical and drug screen and I have to go to the bathroom so bad and nobody is doing anything but chatting and sitting around. I have things to do i made this appointment for 1:36 here it is 2:26 pm 08/26/2025 

Eurolisa S. 

on Yelp

3 months ago

My husband came in with blood shot red eyes that were very irritating and uncomfortable to the point he could not drive and we made an appointment we were the second and only patients when we first arrived and our appointment was at 2:36pm the time is 4:02pm and we still have not been seen. Just know even if you have an appointment you will be wasting your entire day here for a doctor to look at you for a minute and send you your way. Might as well go to the hospital next time. 

Ryan G. 

on Yelp

4 months ago

Beware of fraudulent charges after your visit! They charged me $175 the day I was there just to give me a $30 splint for my hand. Then 2 weeks later someone manually entered my card for another $150 charge without my consent! This place is doing shady things in the financial department! Make sure you watch your credit card statements!! 

Robyn M. 

on Yelp

10 months ago

Watch your billing. Went on 10-12-24 and paid the required co-pay. On 11-20-24 noticed that Wellnow deducted $49.49 out of our bank account on 11-18-24, without our knowledge or permission. Called to see if this was actually them or a fraudulent charge. When asked who authorized the charge they stated that we did. Ummmm, we haven't been there in a month and paid our co-pay at time of service. They firmly stated that we signed the paper giving them authorization to take out money. Yes, for the co-pay on the date of service. T... read more

Walter P. 

on Yelp

a year ago

timing is horrible if your in a lot of pain dont come here they won't see u for atlease 3 hrs so unprofessional 

Patrick G. 

on Yelp

a year ago

Went to Wellnow at the direction of my prospective employer for a drug screening. The appointment had been set up two weeks prior to my arrival. When I got to Wellnow in North Utica, I waited 5 minutes for the receptionist to get done playing with her phone until I was rudely greeted. I told her why I was there, and she told me there was no appointment in my name. After calling the employment agency, they not only gave me the name of the person they talked to, they also told me where they would find the FedEx package. Now th... read more

Dylan M. 

on Yelp

a year ago

Went at opening at 8 am and didn't get out until 11:30. Went in with major abdomen and back pain and they made me sit in a room for 3 hours just so i could have a tele-appointment with a "provider" and the only thing they did was check vitals and tell me I had to go to the ER. I am not paying for that visit. Making me sit all damn day without a word from anyone while I'm in extreme pain. I seriously feel like calling a lawyer regarding this neglect. NEVER AGAIN.