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WellNow Urgent Care
- Urgent Care
- Utica, NY
About this business
Location details
230 North Genesee Street, Utica, NY, 13502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
Went there at 8:00 AM for a walk in Covid test. Was on my way home @ 8:08. Would highly recommend.
I had just been in Utica for a couple of weeks and got a terrible sinus infection (August 28th) Went the Virtual appointment route, took a bit of time navigating the website (when you're sick everything is harder) Anyway, got a wonderful nurse who was very nice my meds were called into the local Walmart (they were great)! Everything went fine, just need to have patience as everyone is navigating the new normal.
Love the urgency of their staff I went in for flu like symptoms at 1:30p and came out at 2:45ish, thankfully it was great and no wait and it came up to 0 dollars
First and foremost why yal asking for 85 characters?! To Get my review POSTED?! VERY WEIRD! Already said what I said! DafuQ?! WHO HAS THE ENERGY FOR ALL THAT?
Business response:
We'd like to learn more about your experience and discuss your concerns. Please reach out to us at wecare@wellnow.com with the patient's full name, the date of your visit, and the best way to contact you. -The Customer Service Team
I'm literally here right now for almost an hr sitting here only for a job physical and drug screen and I have to go to the bathroom so bad and nobody is doing anything but chatting and sitting around. I have things to do i made this appointment for 1:36 here it is 2:26 pm 08/26/2025
Business response:
We're sorry to hear about your experience. We want to help and look into this situation. When you have a moment, please send us an email at wecare@wellnow.com. Thank you for bringing this to our attention. -The Customer Service Team
My husband came in with blood shot red eyes that were very irritating and uncomfortable to the point he could not drive and we made an appointment we were the second and only patients when we first arrived and our appointment was at 2:36pm the time is 4:02pm and we still have not been seen. Just know even if you have an appointment you will be wasting your entire day here for a doctor to look at you for a minute and send you your way. Might as well go to the hospital next time.
Business response:
Hi Eurolisa, we're sorry to hear about your experience. We want to help and look into this situation. When you have a moment, please send us an email at wecare@wellnow.com. Thank you for bringing this to our attention. -The Customer Service Team
Beware of fraudulent charges after your visit! They charged me $175 the day I was there just to give me a $30 splint for my hand. Then 2 weeks later someone manually entered my card for another $150 charge without my consent! This place is doing shady things in the financial department! Make sure you watch your credit card statements!!
Business response:
Hey Ryan, we're sorry to hear about this. When you have a moment, please email us at wecare@wellnow.com. We're here to help and would love to look into this for you. -The Customer Service Team
Watch your billing. Went on 10-12-24 and paid the required co-pay. On 11-20-24 noticed that Wellnow deducted $49.49 out of our bank account on 11-18-24, without our knowledge or permission. Called to see if this was actually them or a fraudulent charge. When asked who authorized the charge they stated that we did. Ummmm, we haven't been there in a month and paid our co-pay at time of service. They firmly stated that we signed the paper giving them authorization to take out money. Yes, for the co-pay on the date of service. T... read more
Business response:
Hi Robyn. We would like the opportunity to discuss your concerns and resolve any issues. Please reach out to us at wecare@wellnow.com with the patient's full name, the date of your visit and the best way to contact you.
timing is horrible if your in a lot of pain dont come here they won't see u for atlease 3 hrs so unprofessional
Frequently asked questions about WellNow Urgent Care
How is WellNow Urgent Care rated?
WellNow Urgent Care has a 4.5 star rating with 819 reviews.
When is WellNow Urgent Care open?
WellNow Urgent Care is open now. It will close at 8:00 p.m.