WellNow Urgent Care

Patrick G. 

on Yelp

a year ago

Went to Wellnow at the direction of my prospective employer for a drug screening. The appointment had been set up two weeks prior to my arrival. When I got to Wellnow in North Utica, I waited 5 minutes for the receptionist to get done playing with her phone until I was rudely greeted. I told her why I was there, and she told me there was no appointment in my name. After calling the employment agency, they not only gave me the name of the person they talked to, they also told me where they would find the FedEx package. Now th... read more

Dylan M. 

on Yelp

a year ago

Went at opening at 8 am and didn't get out until 11:30. Went in with major abdomen and back pain and they made me sit in a room for 3 hours just so i could have a tele-appointment with a "provider" and the only thing they did was check vitals and tell me I had to go to the ER. I am not paying for that visit. Making me sit all damn day without a word from anyone while I'm in extreme pain. I seriously feel like calling a lawyer regarding this neglect. NEVER AGAIN. 

Phill T. 

on Yelp

3 years ago

Been waiting for hours for a drug screening for a new job. I understand they are busy, well they seem it but there is a ton of staff standing around the desk in back eating donuts and having a good time. I just really need to pee 

Nathan H. 

on Yelp

4 years ago

I went here a couple weeks ago with a work related injury, was put on a waiting list, and wasn't seen for an hour and a half. When they did see me, the care was decent, but then they sent my prescription to the wrong place, and even the wrong state. When I called to get it corrected, I was told the receptionist would tell the doctor when he came in an hour later. Five hours pass and I go to my pharmacy and, low and behold, my prescription wasn't there. I call back and am told she forgot to tell the doctor. This was eventuall... read more

Joan M. 

on Yelp

5 years ago

First of all, it is impossiblr to contact this Urgent Care Clinic as the ONLY phone # to call is 315-279-3214 as all you will get is a busy signal or they have the phone off the hook! I went to their office on Genesee st., N. Utica, NY to get tested for the Virus 19 on Monday, 5/18/20. They took a blood sample and 4 pieces of paper stating I would be called within 24 hours if my test resulted in a positive (meaning it was urgent) or if it was negative, I would be contacted "shortly". Today is Sunday, 5/24/20 and FINALLY a... read more

Lynsey G. 

on Yelp

5 years ago

Quick service, poor listening skills. I told the RN my complaints of nausea and vomiting for 12 hours , reiterated the same complaints to the NP. The NP spoke to me for 2 minutes and listened to my lung sounds, she came back in to give me prescriptions for coughing and congestion......I did not come in for that. Waste of time. 

Lisa M. 

on Yelp

6 years ago

May 31, 2019 I went in for sinusitis. I explained to the nurse practitioner I had it. She spent about 5 minutes with me. Mainly asking about my mother's health. Who by the way loves in Alabama. Never been there. The np decided I needed a ct scan, ekg, stress test, and cardiac enzyme work and then told me " we don't do dizzy here" I never spoke to or saw a dr. They couldn't do blood work and then she had me decline transport by ambulance. After I told her she was scaring me I went to St. Elizabeth hospital... they were laugh... read more